Myself and my friend went to Bar La Tita yesterday in Santiago de Compostela. It being our last dinner together before returning to our respective homes, we thought some tapas would be a nice way to finish up. How wrong we were. In retrospect, we should really have upped and left after we received our drinks order. My friend asked the waiter for a glass and was told to calm down. She was calm. The waiter on the other hand, not so much. We discussed what he said and both reached the conclusion that he was having a bad day, which we all have at times, and it would be fine. We received our food quite quickly, the waiter rushing off. The salad we had ordered was missing but we decided to just leave it as he seemed under pressure. When we had nearly finished, a salad appeared but not the one we ordered. We pointed that out to him and he started arguing with us that it was indeed the salad we had ordered. There were things in the salad that I am allergic to so no, it was not correct. We said we didn't want it, he showed us on the menu where the salad was listed and I pointed to the one that I had actually ordered which was underneath it (we had gone through the order twice with him as he had come back to double-check and had got some things wrong). A few minutes later the correct salad appeared, he said he had got them mixed up. Again, we told him we no longer wanted it as we had nearly finished our meal, he proceeded to talk over us saying we could have it for takeaway, which was difficult for us to do as we did not have a fridge or the desire to eat the salad. I had lost my appetite at this point, probably down to the way he was speaking to us. I also tried to address the "calm down" comment with the waiter in a constructive way, he was unable to see what he had said that was so offensive. Every few minutes he reappeared, he saw that we hadn't eaten any of the salad and kept insisting we get it for takeaway or eat it. I tried to speak to the manager about the salad situation and he looked at me stony faced and said that since I had ordered it, I had to pay for it. We agreed to have it for takeaway, I asked if they had a takeaway fork and I was simply told no. Having reflected somewhat on the entire experience, I don't know if I'll ever indeed look at a salad the same way again. Luckily, we had some lovely experiences after this incident in Santiago which has redeemed my faith in humanity and common decency. I am proud of the fact that I stood up for my friend after she had been categorised as being a crazy woman having asked very politely for a glass. I also realise that in some situations, the customer may be right, but gaslighting and rudeness also exist.