Kindli Hotel — Hotel in Zurich

This hotel is fine - it’s not bad but it’s not good either. It’s really more of an Inn than a hotel. There is no staff physically present from 8pm - 6am so if you have an issue like we had at 10pm you are out of luck until the morning.||Our corner room was clean with lots of windows and natural light. The bathroom was a good size and the large sink had a little counter space on either side. The decor of our room was old school and a bit run down. It seems like it hasn’t been updated in years - furniture with chipped paint, worn out and chipped black toilet seat, thick wall to wall carpet and a room safe from the 1980’s that was terrible. It did however have a new flat screen TV and the shower was modern and functional.||The size of our room was good and we weren’t tripping over each other or on our bags. The bed was fine - again not bad but not good either. There was nothing luxurious, soft or pillowy about it. But it wasn’t dipping in the middle or making noise either. The air conditioning took a while to get cool and made some noises but ultimately did it’s job.||Our biggest issue was when we came back to our room after dinner we weren’t able to open our safe with the code we had used earlier to lock it. I called the front desk twice and someone finally picked up. I told him the problem and he said someone will call me back. Two minutes later a nice gentleman called me back and kindly explained that the only way to get into my safe that night would be for him to leave his home and come back to the hotel to open it and would I mind waiting until morning. I certainly wasn’t going to ask that of someone so I said we would wait until the morning but honestly when your are in the city center of a major city like Zurich and paying $500 a night for a hotel room the level of service and quality of the room should be A-LOT better. This is the kind of place you pay $200 a night to stay in and you are fine with it but to pay $500 a night for what we got was genuinely upsetting. Really did not feel we got value for...

We truly enjoyed our stay at the Kindli Hotel. The staff were helpful and professional. We chose a slightly bigger room which was lovely and had plenty of room for our luggage (we had two big bags with us). They have kept the character of the older building with modern conveniences. The bed was comfortable. The view from the window looked onto streets with lots of people. When the windows were open, you could enjoy the chatter of folks enjoying themselves and when the windows were closed, it was very quiet. There is heating and air conditioning in the room so these could be used to keep the temperature at a comfortable level. The bathroom is lovely and has toiletries available in case something has been forgotten. The breakfast was lovely. We especially enjoyed the orange juice with ginger (and would love to know the recipe for it). There was lots of choices of hot (eggs and bacon included) and cold food (including items like croissants, meats and cheeses) to have for breakfast which set us up for the day. When we needed a taxi to leave (sadly), they arranged a taxi and knew how much time was needed to get to the airport. We enjoyed staying in this part of Zurich. We hadn't stayed in this area before and it had restaurants, shops and is very close to Lindenhof Square which affords a wonderful view of Zurich. We would be happy to stay there again when we...

Hands down, the most lovely hotel in Zurich. I've stayed at this hotel collectively for over 30 days and can genuinely say it never ceases to impress. The rooms, the staff, the owner, the food, the atmosphere are all crème de la crème. The hotel itself has a historic and classic feel. Luxurious yet warm and inviting. The standard of service is unlike anything I have ever experienced, every singly time I return to my room the sheets are beautifully white and pressed and the space is clean and perfectly tidy. The attention to detail at Hotel Kindli is bar none. Perhaps the best part of this hotel though is the people. Every person who works her is charmingly warm, welcoming, and a pleasure to interact with. Truly grateful to have found this gem of a hotel.

Thank you, Hotel Kindli for being my home away from home during my stay in...