The worst hotel I’ve ever spent the night in. The rooms were extremely dirty, the doors didn’t close, some of my things went missing the card to open the door stopped working consistently, the bathroom door wouldn’t close let alone lock, the shower was dirty, the sheets were so disgusting and literally yellow, the staff didn’t know English especially the reception staff, cleaners would enter my room without asking, breakfast was disgusting it made me sick, the air conditioning didn’t work properly. The cleaners STOLE my stuff, they literally went missing, they would only change towels nothing else and even the towels were dirty. I had never been to a hotel with staff that stole things and didn’t know English. And the location is so loud during the night i...
Read moreIt was a very bad experience. We booked a family room for me and my family of four beds. However, we only received three beds when we arrived. Upon asking, he replied that the large room was reserved and could be available to you the next day, knowing that we made a reservation and paid the entire amount. After I refused the small room He used profanity and said there was no room, so we called the police, and when the police arrived, he refused to tell them the truth, but after I told him I would tell them, he told them the truth, and the police officer asked me to accompany them to establish a formal investigation with the hotel employee, but my children started crying, so it was difficult for them. The hotel...
Read moreIt was a very bad experience. We booked a family room for me and my family of four beds. However, we only received three beds when we arrived. Upon asking, he replied that the large room was reserved and could be available to you the next day, knowing that we made a reservation and paid the entire amount. After I refused the small room He used profanity and said there was no room, so we called the police, and when the police arrived, he refused to tell them the truth, but after I told him I would tell them, he told them the truth, and the police officer asked me to accompany them to establish a formal investigation with the hotel employee, but my children started crying, so it was difficult for them. The hotel...
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