Here’s a professional review of Palette Royal Reflections Hotel & Spa Dubai (often referred to as Reflection Hotel Dubai), located in Al Jaddaf, Bur Dubai:
🌆 Palette Royal Reflections Hotel & Spa – Al Jaddaf, Dubai
📍 Location & Accessibility
Situated in Al Jaddaf, just across Dubai Creek from Bur Dubai and approximately 3.9 km from Creek Park, this boutique hotel offers a quieter stay while remaining accessible to Downtown Dubai and Business Bay (Burj Khalifa approx. 7.9 km away). Al Jadaf Metro Station is about a 25-minute walk, though first- and last-mile connectivity via taxi or bus is typically required .
Ideal for: Guests seeking a balance between tranquility and proximity to central Dubai neighborhoods.
🛏️ Rooms & Atmosphere
The hotel features 100 rooms and suites across 13 floors, combining international city themes—New York, London, Paris, Tokyo, Venice—with more spacious premium suites such as Burj Suites and one-bedroom units . Typical guest room size ranges from 20 m² to 25 m² and includes keycard room controls, minibars, coffee/tea makers, interactive TVs, free Wi‑Fi, and in-room safe .
🧼 Cleanliness & Service
Guest ratings reflect overall satisfaction, with many reviews describing the rooms as clean and well-maintained and praising the staff’s friendliness and professionalism. Reception staff such as Redaa (Reda) and Fatima received frequent commendations for outstanding service and service recovery .
However, some guests mentioned that housekeeping standards could improve and cited a lingering smoke smell in some rooms and sporadic AC issues :
“Housekeeping service is very poor… in reception one lady Miss Fatima... She is doing best job.”
🍴 Dining & Leisure Facilities
The hotel includes an on-site fusion restaurant and sports bar, with halal and international menu offerings, plus a bar and banquet facilities (details from sales listing) . Breakfast options include continental and buffet with vegetarian and halal-specific choices available for most guests .
Recreational amenities include a rooftop swimming pool with skyline views, jacuzzi, sauna/steam rooms, and a fitness center—all maintained to a standard matching mid‑range expectations in Dubai .
💰 Value for Money
With nightly room rates starting around USD 52 for two adult guests and free private parking included, Reflections Hotel is a popular economy‑plus pick in Dubai’s accommodation mix . Many guests rated it positively for value, especially considering its amenities, staff, and clean rooms .
✅ Pros & ⚠️ Cons
✅ Strengths
Clean and comfortable rooms in attractive themed designs.
Rooftop pool, fitness, spa, and business amenities within budget fares.
Friendly, attentive staff—especially Redaa and Fatima—enhancing guest experience.
Good value rate relative to central Dubai neighborhood options.
⚠️ Limitations
Location is somewhat remote from metro services—walking distances exceed 1 km.
Dining options are on-site but limited; lack daily menu variation reported.
Occasional housekeeping lapses and environmental noise from nearby construction.
Some rooms may feel warm (air-conditioning control issues; smoke residue reported).
🔍 Overall Verdict
Palette Royal Reflections Hotel & Spa is a solid selection for travelers seeking clean, comfortable accommodations with wellness amenities, friendly staff, and a reasonable budget in Dubai. While not ultra-luxurious, it provides good peace-value for short stays or transit stops, especially suited for couples or solo visitors. It's best for those valuing calm over proximity to Dubai’s busiest attractions—Downtown or Marina can be 10–20 minutes away by car.
📌 Tips for Prospective Guests
Request a higher floor or room away from road-facing construction to minimize noise.
Bring personal essentials such as slippers, extra towels, or bath accessories if you're sensitive to housekeeping consistency.
Confirm breakfast format and menu options at check-in, especially if dietary variety...
Read moreThe experience of this hotel was absolutely terrible. The rooms and washroom were so small you didn't even have any space. We called in for extra bedding and the person who came asked us, THE GUESTS, that where should he put the bed as there was no space. He himself didn't know how to put it there. The staff was very unapologetic and greedy. We asked them to pack some food for us but they denied and as soon as i said what if you charge us for it, they agreed readily. Even the drinking water was paid. This wasn't my first time traveling to dubai, i come here very often and i have never had any problems with charging ports except for this hotel. My charger couldn't fit in it so i asked them what could i do and they said buy a multipin from us, i told them why can't the hotel provide it and then they can have it back when i leave but they said that it isn't them selling it, it's the supermarket. In another hotel i needed an iphone charging cable and i didn't have it, they themselves bought it from the supermarket and didn't even charge me for it and gave it to me for free. And you know what when i went down to buy it, it was in THEIR OWN shop, not a supermarket. They were earning from it. So they lied too and didn't even say sorry to any of the issues we faced. In fact one of the staff members at the reception even laughed at our problems. I have never paid money for plates and spoons at ANY HOTEL except this. And when i asked why are they like this they said "it's just the way of this hotel". Okay keep you way to yourself, this is the worst experience you can have in a hotel. When we arrived not even the room was properly clean, the bedsheet had stains. Even the location is very terrible, it's far from the city. If you want a terrible hotel experience for once go ahead and try this hotel. They should for once reflect into themselves and see what's wrong with them. The reflections hotel where the guest gets reflected enough to...
Read moreMy stay at Palette Royal Reflections Hotel and Spa in Dubai was nothing short of exceptional. From the moment I entered the lobby, I was struck by the hotel’s elegant design, warm ambiance, and the friendly demeanor of the staff. The check-in process was smooth and efficient, and I was quickly shown to my room, which was beautifully decorated and immaculately clean.
The room itself was spacious and tastefully furnished, with a luxurious bed that provided supreme comfort after long days of sightseeing. The attention to detail was evident—plush linens, high-quality toiletries, and thoughtful amenities like complimentary tea and coffee made the stay even more enjoyable. The view from my room added a special touch, offering a glimpse of Dubai’s stunning skyline.
One of the highlights of my stay was the hotel’s spa. It truly lives up to its name—peaceful, refined, and rejuvenating. The professional staff and serene setting made for a relaxing experience. The massage I received was among the best I've ever had.
Dining at the hotel was also a delight. The restaurant offered a rich variety of international and local dishes, all freshly prepared and delicious. The breakfast buffet was particularly impressive, with a wide range of options to suit every palate.
The hotel’s location is another major advantage. It’s conveniently situated close to major attractions, shopping centers, and public transport, making it easy to explore all that Dubai has to offer.
In every aspect—service, comfort, location, and amenities—Palette Royal Reflections Hotel and Spa exceeded my expectations. I highly recommend it to anyone looking for a luxurious yet welcoming stay in Dubai. I will definitely return on...
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