BRAMPTON GUESTHOUSE — Hotel in Great Britain

Marina took our booking for the 24th August 3 weeks before.it was agreed to be paid on the day(though closer to the day we did ring up and offer to pay and told nog to worry). We emailed before the day we were due to travel requesting to leave our bags at the Guesthouse before the check in time. We stated the day of the booking and Marina agreed to allow us toto leave our luggage. After having to leave our suitcase in her porch as she was in Exeter(despite her notice stating there is always somebody available)we went swimming etc with the children and received a phonecall from Marina asking for payment for the 25th!!!!we stated the booking was clearly for the 24th but despite being stranded with children outside the waterpark and a suitcase over the other side of Paignton we were told it was "Our error".we looked on all bed and breakfast sites with the children watching and everything being fully booked. I walked to the Premier Inn and have an email confirming we had to make a booking that evening and were extremely fortunate as it took them to 100% capacity as being the last two rooms available. We have approached Marina since but are told we decided to come a day earlier "for our own purposes" ..hardly likely with the struggle to find accomodation and my partner is told in the email of her acting with "fraud".We have the email confirming the date, the email from Premier Inn and the text message from Marina||Absolutely shocking to leave a family in this position and the shocking treatment continued with defamation of character. A family holiday for one night where the accomodation was due to cost £120 but jumped up to £268. ||Horrendous.||Bad thing is I have to give 1 Star as there is no option...

We booked a room with an ensuite shower room for 3 adults. Room was clean and the beds were comfortable. We appreciated having a fridge and microwave in addition to the kettle. There was a very generous selection of biscuits, tea and coffees. Enough tableware for 4 people and, very thoughtfully, washing up liquid was provided. ||On the negative side the wifi - especially when watching the TV - kept dropping off which was frustrating. The drawer unit was very wobbly but we were able to use them ok. Seagulls were exceptionally noisy at night but, being by the sea, that's to be expected. ||Maria was friendly and helpful and let us store our luggage in the guest house after we'd checked out which we really appreciated - we were able to enjoy our last day unencumbered by our suitcases. ||Excellent central location - only 5 mins from railway station, bus station, shopping area, restaurants, beach and pier. |Brampton Guest House is very good value for money. |We would...

Good location, within walking distance to town and pier. Comfortable beds, and had necessary things for our stay. Cheap and cheerful. We had cookies left in our room from host which was a lovely surprise and also was provided with tea and coffee, shower gel and hand wash which was also nice compliments. There was no curfew time we came and went as we pleased. We had our en suite bathroom which was small but sufficient.

The rooms were on the small side but were equipped with a fan which was a god send as they got very hot.

Downside was no oven and our toes were touching the end of the bed. No parking and tv was high up so it was very dark when watching tv but nothing major. Thought from photos and description we had a patio but we didn’t it was as you walk into the property.

Overall good value for money and we would recommend and stay again...