Americans! Don't make any assumptions about what a hotel might have: This place does not have A/C and they do not have or provide fans. It was in the 80s, 90s and one day 101 degrees and we were absolutely miserable (until we bought ourselves a fan and extension cord for 53 pounds)! It was basically clean (but do NOT look under the bed, it has never been vacuumed). We stayed in two rooms (because the first one was either super hot with the window shut or incredibly loud with it open. We were on the ground floor and apparently people use Belgravia Road as a race course for unmuffled motorcycles and cars and...rocket ships? and random people scream in all languages all night long immediately outside the window). The first room had a broken toilet seat that meant you slid sideways each time you sat. You couldn't go too far, though, because you could rest your chin on the sink while sitting on the toilet. The shower had good pressure, but was too high for a 5'3" woman to adjust, so my first shower was taken with the head pointed at the wall. The shower in both rooms was noticeably smaller than the smallest legal size in the US. Our home shower upstairs is 30" (below code) and this was smaller. The beds in the first room were such that you could feel each individual spring in the twin and you could bounce your neighbor into the air in the queen/full. Two pillows were ok, but the third was apparently made of packing peanuts--hard ones. The second room was on the 3rd floor, up very narrow double-back stairs with no A/C, no fan, no windows--very stuffy, 6 landings and three fire doors. We were sweating by the time we reached the room even without luggage. The toilet wasn't as broken, but the sink was smaller meaning to wash your face was also to wash your feet. The shower head was so crusted with lime build up that the largest possible diameter of spray was equal to a garden hose. Perhaps a basketball player could have made an adjustment, but it was far too high for me to do anything about. The window was smaller, which was brutal until we purchased the fan. We left the fan there, so if you do make the mistake of booking this hotel in summer, tell them the Dorns left the fan for your use! The fan made an enormous difference, though I have to admit that our standards were severely lowered by this time. The beds in the second room were simply hard and uncomfortable, with an ominous red stain on the side of the twin, but otherwise about par for a cheap 2 star hotel in an urban area. The second room also had a packing peanut pillow, but we did find more pillows in the precariously tottering cabinet. The first room had USB slots near the outlets which enabled us to avoid buying an adapter/plug, but the second did not. Breakfast was fairly bad, but it is unclear whether this was by nature of being english breakfast, or because of the quality of this version. The egg was runny, the sausage and bacon greasy and there were beans which is just wrong. there was no tomato, sadly, but you could opt for just toast or wheatabix or cornflakes. However, the staffing was like a Monty Python sketch gone wild. Everyday the woman would greet us as strangers, point us to the only available table for our group size and then proceed to repeat the options and our order andexcessive amount of times. She would walk 2 steps to the kitchen whereupon she would promptly forget our entire order and the process would repeat, sometimes 2 or 3 times. If you ordered tea, she would pour half of cup on the floor, for her homies, I guess, and when my daughter asked for water, it was clear she had never heard of the substance. The people were friendly, and they did move us to a different, thought similarly bad, room at our request. I suspect had the weather not been...well, summery in late July, we would...
Read moreWORST NIGHTMARE OF MY LIFE – INFESTED WITH BEDBUGS!!!!!||||If you value your health, your sanity, and your skin, STAY AWAY from this hellhole of a hotel. I’ve had bad experiences before, but nothing – NOTHING – prepared me for this. From the moment I stepped into the room, it was like walking into a horror movie. The bed seemed fine at first glance, until in the middle of the night I felt tiny, crawling sensations all over me.||||BEDBUGS. Tons of them. I leaped out of bed in a panic, only to see the horrifying scene: they were everywhere, emerging from the mattress and the pillows. My arms, legs, and back were covered in welts, itching and burning.||||Don’t even THINK about bringing your luggage in here. The bugs latched onto my clothes and personal items, so now I have to burn half of what I own! I couldn’t sleep a single second that night, terrified of the next swarm of bites. And when I went to complain to the front desk, the staff acted like it was no big deal! NO BIG DEAL?! Like they were used to this infestation and couldn’t be bothered to fix it.||||They refused me another room, “no vacancy” – as if that would make any difference in this bedbug breeding ground anyway. I ran out of there, didn’t even bother to stay for the rest of my reservation. The worst part? After leaving, I found a couple of them in my car! That’s right, this hotel doesn’t just ruin your stay – it follows you home.||||As if the bedbug apocalypse wasn’t enough, this death trap of a hotel also seems intent on electrocuting its guests. I’ve stayed in some run-down places, but I have NEVER seen anything like this. The electrical outlets were literally hanging out of the walls, wires exposed, sparking if you so much as looked at them wrong. One outlet was dangling by a single screw, swaying like it was on the verge of ripping out completely. Every time I tried to plug something in, I feared I'd either start a fire or end up fried. ||||I’m honestly shocked this place hasn’t been shut down for safety violations. It’s not just inconvenient – it’s DANGEROUS. The exposed wires looked like they hadn’t been touched by an electrician in years. One outlet even hissed and popped when I plugged my phone charger in, leaving the room smelling like burning plastic.||||I didn’t dare leave anything plugged in overnight, fearing I’d wake up to flames. And if you're bringing kids? Forget about it – this place is a lawsuit waiting to happen. ||||This hotel is practically begging for a disaster. First the bedbugs, now the potential to be electrocuted or set on fire? It’s like they’re running a twisted game to see how many ways they can ruin your stay – or your life!||||Do yourself a favor and stay literally ANYWHERE else. Sleep in your car, pitch a tent, anything is better than this cursed hotel. I’m still scratching as I write this. ||||The hotel refused us a refund and so did Expedia. I have had to hire a lawyer and file a dispute with my bank. ||ZERO stars isn’t low enough. Burn it down and...
Read moreWORST NIGHTMARE OF MY LIFE – INFESTED WITH BEDBUGS!!!!!
If you value your health, your sanity, and your skin, STAY AWAY from this hellhole of a hotel. I’ve had bad experiences before, but nothing – NOTHING – prepared me for this. From the moment I stepped into the room, it was like walking into a horror movie. The bed seemed fine at first glance, until in the middle of the night I felt tiny, crawling sensations all over me.
BEDBUGS. Tons of them. I leaped out of bed in a panic, only to see the horrifying scene: they were everywhere, emerging from the mattress and the pillows. My arms, legs, and back were covered in welts, itching and burning.
Don’t even THINK about bringing your luggage in here. The bugs latched onto my clothes and personal items, so now I have to burn half of what I own! I couldn’t sleep a single second that night, terrified of the next swarm of bites. And when I went to complain to the front desk, the staff acted like it was no big deal! NO BIG DEAL?! Like they were used to this infestation and couldn’t be bothered to fix it.
They refused me another room, “no vacancy” – as if that would make any difference in this bedbug breeding ground anyway. I ran out of there, didn’t even bother to stay for the rest of my reservation. The worst part? After leaving, I found a couple of them in my car! That’s right, this hotel doesn’t just ruin your stay – it follows you home.
As if the bedbug apocalypse wasn’t enough, this death trap of a hotel also seems intent on electrocuting its guests. I’ve stayed in some run-down places, but I have NEVER seen anything like this. The electrical outlets were literally hanging out of the walls, wires exposed, sparking if you so much as looked at them wrong. One outlet was dangling by a single screw, swaying like it was on the verge of ripping out completely. Every time I tried to plug something in, I feared I'd either start a fire or end up fried.
I’m honestly shocked this place hasn’t been shut down for safety violations. It’s not just inconvenient – it’s DANGEROUS. The exposed wires looked like they hadn’t been touched by an electrician in years. One outlet even hissed and popped when I plugged my phone charger in, leaving the room smelling like burning plastic.
I didn’t dare leave anything plugged in overnight, fearing I’d wake up to flames. And if you're bringing kids? Forget about it – this place is a lawsuit waiting to happen.
This hotel is practically begging for a disaster. First the bedbugs, now the potential to be electrocuted or set on fire? It’s like they’re running a twisted game to see how many ways they can ruin your stay – or your life!
Do yourself a favor and stay literally ANYWHERE else. Sleep in your car, pitch a tent, anything is better than this cursed hotel. I’m still scratching as I write this.
Btw both the manager and Expedia refused to refund our money. I have had to hire a lawyer and file a dispute.
ZERO stars isn’t low enough. Burn it down and...
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