Drury Inn & Suites Austin North — Hotel in Austin

My husband, myself, our 10 year old, and my mom stayed at this Drury location on a Saturday night.

The hotel was very easy to get to and to spot from the road. There is ample parking especially once you get your key card to your room. There's a gated parking lot just for Drury patrons which was nice. It was a huge parking lot that wrapped around the whole building. (The building is very wide!) The parking lot was also very clean and well maintained.

When checking in, we were greeted by the general assistant manager who checked us in. He was very nice and friendly. I had reserved a room using a different card, but I was told I would need a card for incidentals. No problem since I know hotels always put a hold on cards that get released after the stay. I was told the card would only charge a holding fee of $50 for incidentals. The screen said $241 which was the cost of the room plus the $50 incidentals hold. I asked again if it was only for incidentals which I was assured it was and that the room cost would be booked under the card I used to book (hold) the room. I got to my room, and I had noticed that the full amount was charged to the card that was only supposed to be used for the $50 incidentals hold.

I was more worried about being charged twice, so I went back downstairs and spoke to the general assistant manager about it since it was he who checked me in. He wasn't sure what had happened either since he saw that I had been charged the full amount in my card that was supposed to be used for incidentals and not the card I used to book the room. I told him not to worry about it because I didn't want to have to worry about refunds and putting it back on the original card and all that mess. I wasn't angry, but I'm just saying this in case someone else uses a different card for incidentals than the card they booked the room with.

The hotel itself was nice and clean. Fresh popcorn was being made as we walked in to check in. We were about 40 minutes early but were able to check in right away. The assistant general manager (I hate that I have forgotten his name) explained everything to us about breakfast, the kick back (dinner), popcorn, soda, breakfast, elevators, where our room was...just everything we needed to know. He was great!

We had booked a two room two queen suite on the upper floor. We were put on the top floor (which was the fourth floor). Our room was very clean and comfy. There was even a whole bag full of linens for the sofa bed and two extra pillows for it in the closet in the room. The air conditioner was a little loud, but I was able to tune it out. Plus, I hate absolute silence. WiFi signal was also good as was the water pressure in the shower. I did hate the super cheap toilet paper though, but I know that's a corporate thing and not the individual hotel's fault.

Oh, the blackout curtains did such a great job that when I woke up, I thought it was much earlier than what it actually was. It was so dark in the room, I thought it was about 5:30am. I looked at the time and it was past 7am, so I opened the curtains and noticed that the sun was already up so kudos to those blackout curtains!

Beds were very comfy, and even my kid said the sofa bed was comfy.

The kick back (dinner) at the restaurant was okay. I wish there was a bit more of a selection. That night it was barbecue pulled pork sliders, mac and cheese, baked beans, coleslaw, nachos, hot dogs, salad, and chicken tortilla soup. My kid was happy with hot dogs. My mom can't have pork because it makes her sick, and I eat low fat and don't eat pork so I just had the soup. It was good, but it was mostly broth. My mom had a beer and said it wasn't that great, but she said her rum and coke was really good.

Breakfast was good and better than a lot of other hotels. Breakfast on Sunday morning was scrambled eggs, sausage patties, breakfast potatoes, oatmeal, assorted pastries, waffles, cereal, yogurt, and three or four types of juice. I also liked how there were two kinds of hot tea and hot chocolate to go along with the...

Stayed at this Drury Inn one night (4/22/2025) because I had a 9:00 a.m. Dr. appointment the next morning. Upon arrival they didn't have my particular room type available, so I was upgraded to a suite which was a nice surprise. The front desk clerk was so nice.

The suite was nice, comfortable and quiet. The hotel was linear and my suite was at the complete opposite end of where the front desk and dining area was, so it was a bit of a walk but hey - I needed the exercise.

Although the hotel is a non-smoking facility, there ARE places outside where guests can smoke. One is just outside the main entrance to the lobby and this one's covered which is nice if it's raining outside. The other two that I saw were outside with benches and ashtrays. One was just outside the pool area and the other one was a little further down.

The food at the 5:30 p.m. Kickback was more than adequate and surprisingly good. While I was eating, another staff member going around the dining room asking guests how they were and was everything OK? At every Drury Inn I've ever stayed at, the staff has been just wonderful and this location was no exception.

I felt safe and secure due to the gated parking that you used your room key card to access. As an added bonus, the night I was there I counted no less than 15 Texas State Trooper vehicles parked in various places around the parking lot. Apparently their training facilities are nearby and the Texas Department of Public Safety has a contract for them to stay at this particular hotel.

Breakfast was good (and filling) the next morning and checkout was a breeze. You just drop your key card in a little box and you're on your way. They have drop boxes for key cards at BOTH ends of the hotel.

Overall, I thought it was a good value for the money and I would definitely...

I have some mixed reviews about this location.

Pros:

First off, the woman who greeted us when we first arrived, was very friendly! She was helpful and gave us all the necessary info we needed!

The rooms are updated. While they are very small, there’s tile in the bathroom, a bath shower/combo with good water pressure and our room was clean upon arrival. A few amenities seemed to be missing, such as the lotion, but it wasn’t a big deal.

The bed was also not too bad. Some Drury locations can have very uncomfortable beds, and this one was much better! The mattress was not too bouncy and it was firm.

The room itself was pretty quiet, although you could still hear things through the door, overall it wasn’t bad.

Parking is not covered. For some reason I thought it was, but we felt it was still pretty safe.

Cons:

The room itself was very tiny compared to other Drurys we’ve been at. I could literally touch the ceiling with my hand and it was a very uncomfortable situation in the shower, having to bend around to wash my hair. Also, there was very limited space in the bathroom to put your stuff. If you’re only one person it’s fine, but for more than person it gets crowded.

I felt like I walked into a 1980’s medical office when we first arrived in the elevator (still working great, but a bit slow). It’s like half of the building hasn’t been touched and the other half has been updated.

Also, I don’t know if this is typical, but we left our room on our second day around 10:30 am. We were out for about 4-5 hours or so and when we got back, room service still hadn’t touched our room. We did get what we needed, but would have been nice to come back to a room that had been cleaned a bit.

Not sure if we would return to this location. It’s steep price wise, for the location and space,...