Rothschild-Pound House Inn and Weddings — Hotel in Columbus

(spiders)Not a great experience for a first time stay at a bed and breakfast. Not all do to the Inn but also from the owner and her lack of customer relation skills. I was unsure of the neighborhood when we first arrived but after going inside I was more at ease and thought it was a charming place. First thing we noticed when going upstairs to our rooms was the difference in temperature. It was really warm... and I'm a cold nature person. Matt, that works there did check the thermostat and I'm sure put it as low as it would go but it didn't do much to cool the upstairs off. And the window unit in one bedroom didn't either. I asked if there were any fans that could be brought into the room but Matt didn't seem to think there was any at the house. I don't like trying to sleep in a hot room if I can help it, especially when you're paying over $800. for it. When my mom went to open her bathroom door the knob completely came off. Okay, I can handle that. What I couldn't handle was the baby spiders I found in my bed. I always check the beds anywhere I stay, but this is the first time I found anything that concerned me. That can be seen with the naked eye anyway:). It was five baby spiders, a bit smaller than a ladybug. Told our host, and checked the room my mom was to sleep in, found 1 baby spider on the pillow and didn't bother looking any longer. Spiders + kids = crying and " I'm not staying here!" Needless to say I wasn't happy about it either. But I kept my composure and with much assurance from Linda , who was our main host, that this had never been an issue before and that there were no bed begs, we decided to stay. She had us stay in a larger room downstairs so it was much cooler and brought us a blowup mattress, . There was a 3rd room upstairs we could have stayed in as well, but being it was hot and that seemed to be where the baby spiders seemed to hatch from, we decided to avoid it all together. The rest of our stay was fine, and needless to say we found no spiders in the downstairs bedroom. I asked for the owner to get in touch with us when she came back from vacation and after a couple of follow up calls she responded back. I told her what happened and I was kind about the situation and did ask if we could get a partial refund since we only stayed in 1 room for 2 nights and not 2 rooms for 2 nights. I wouldn't say she was ugly to start with and not sorry at all, but the comments that came from her mouth where all debating. Like "maybe they were mosquitos". No, I know what spiders look like:/, then I sent her the pictures I had taken of them. Another excuse was that she had lost money already with our stay because we changed our dates from May to July. I'm sorry but we gave 13 days notice before we changed our dates and they said that was plenty advance notice and they're rooms had not been all booked. She had also said that summer was their slow month, and we were the only guest there the week days we stayed. So I don't think we caused her any monetary loss there. The end of that conversation she told me to check back with her in October, that's her busier season and maybe she could afford a partial refund then. So I've waited patiently, not really expecting anything, but to see if she would do the right thing. When I called she new who I was and wasted no time on telling me why she felt like no refund was due. Just very short , unapologetic, insincere, and defensive. I told her I would rather her say she can't give a refund, but be genuinely sorry that our stay...

I would avoid this place unless its and elope wedding. Mama is a joy to speak with and very well spoken but that's about the extent of the service. The communication was poor leading up to the wedding trying to lock in details so we all understood how it would go. It was like pulling teeth to get her to discuss with us the details of how it would go. She assured me they do this often and to let them handle everything. Myself and the best man did not receive our Boutonnières we forgot about them with all that was going on. She replied they were on the table we should have grabbed them but I could not remember everything and she was no help prior to thew event. The venue was beautiful one of two great things I have to say about this venue. we had to fight her to set up extra lights and an arch which she gracefully allowed as long as we didn't disturb the grounds. As bride walked down the music went out for a second or two on her old beat up speaker. It went in and out several times during our dance as well I paused thinking the song was over then resumed, minute later it went out for a good 3 or 4 seconds I stopped and it played again I just called it and said it was good we will stop here, quite embarrassing. The photos were terrible as she used her phone to point and click no editing, tons of shots from back of peoples heads or making bad faces, no photo selection just a mass dump of garbage (photos included) maybe 5-10 good photos and few of them were because we hired a separate photographer and she asked to have us pause for great phots. It would be a travesty if these were all the photos we had received. The food was appalling and the order I admit we got a little confusing in text but over the phone we clarified what our selections were. we received 3 items we thought about adding a 4th for our 81 guest she said it would be an additional 300 to add sandwiches. We choose not to go with the sandwiches but got them in place of the Strawberry Tartlet with goat cheese. By doing this it left our vegetarian guests with nothing to choose from. Menu said Sausages Wrapped in Bacon, served with Mustard Dipping Sauce and as you can see from the photo it was sliced sausage that was it. The food was cold. We informed Mami that we would need several bottles of non-alcoholic champagne as we had many guest that did not drink they did not have any prepared and we waited until she fixed the situation. There was zero guidance from Mami or her staff transitioning from one event to the next she just stood behind people snapping photos of the back of people. When we got to the room late at night there was not one towel in our cottage not one. She lated said all we had to do was call or text and they would have brought some. you can see the text came, yes late but she never sent a response until the next night past 11pm. I must say the officiant was amazing hats off to him. communication was bad to start but I think it really was mami not him. I would really avoid this place if you have more than a few dozen...

My wife and I wanted to go someplace different for our anniversary, we thought we would go down to Warm Springs/Columbus Georgia area and we always like to stay at a nice B&B. After some looking online we came across the Rothschild Pound House B&B. The pictures and the description on their website are not what we got when we checked in. This place has some issues, this was definitely not worth the price of $195 per night, thankfully we only booked for one night. Upon arrival there was no one to greet us, there was a sign that said please call this number and someone will come help you. The lady that came was very enjoyable to talk to and informative. She took us to our suite(The Edward Lloyd Thomas Suite) and we thought this is it?? The two person shower described on the website was more like a shower in an RV !, we ran out of hot water for the shower in 10 minutes, the steam shower directions were to let the hot water run for 3 minutes then activate the steam leaving you with 7 minutes of hot water. The blades were about to fall off of the ceiling fan in the bedroom( it made a terrible noise), there were light bulbs burned out in the light fixtures, there was not a coffee maker, wet bar, honor bar, snacks(as described on the website). The only amenity that was in our suite was a corkscrew. No cups, no glasses. It was disappointing to say the least. The bed was nice. We do not recommend this place for a romantic getaway. There was no insulation in the walls as we were awakened in the night by people hollering and playing a guitar in the middle of the night. The breakfast was bland and there was no choice of breakfast( all other B&B's we have stayed at have always offered choices at breakfast), there were no hors d'ouvres being served upon check in. It was not worth the money to stay here, we will never stay here again nor would we recommend this place. We were told that several famous people have stayed here but they must have gotten better service and amenities based upon their clout with Hollywood. We have had much better amenities at a Hotel. The main house was neat with the art work on the walls and the antique furniture. The website is misleading and this place is not what it says it is on the website. If you are going to pay upwards of $200 a night , you should not have to ask...