Downtowner Inns - Houston Downtown & Convention Center — Hotel in Houston

One of the front desk guys was unbelievably rude from the second that I even called the hotel. There’s only one website to book from and it claims discounts + perks like an early check in/check out. When I asked for it, he kept trying to make it seem like I was making it up or it was a 3rd party issue. Even in person he kept trying to argue with me when I just wanted to check in. Claimed no rooms would be available for my check in, yet I passed by every room on my floor and they were all empty. The rooms visually are nice, and modern. However the intense cigarette smell throughout is pretty unbearable. I had to buy febreeze to spray throughout the room. The towels are pretty dingy and stained yellow, bought new ones from Walmart & thank god I brought my own pillowcase. PLUS the bed sheets had multiple burn holes in them, I’m assuming from the cigarettes. My last straw was going to put away something in my bag and seeing a ROACH scurry across the sofa. Roaches are the BIGGEST red flag for me & I am so disgusted that I saw it in there. I immediately had to leave the room once I saw it and go find somewhere else to sleep. The only redeeming quality is obviously the price and the location. Wouldn’t stay there again under...

We recently stayed at the Downtowner Inns in Houston for a weekend trip and found it to be a convenient location. The inn is situated just a few blocks from downtown, right on US69. While the area may not be ideal for walking, especially after dark, it offers easy access to bars, restaurants, and gas stations within minutes by car. Parking in front of the building is a bit tight, but there is enough space available and it's free. The breakfast provided was modest, consisting of coffee, juice, milk, and cereal, and it is located in front of the check-in desk. The front desk personnel were exceptionally polite and helpful throughout our stay. The room we stayed in was spacious and had recently been renovated. However, we did notice a strong tobacco smell and cigarette burns in various areas of the room, which was quite disappointing. On a positive note, the bed was comfortable, the AC effectively provided both cold and heat (although there was no remote control for it), and the TV was a generous 45+ inches and offered cable channels. Overall, our experience was positive at the Downtowner Inns with its ups and downs. The location and room amenities were satisfactory, but the tobacco smell and cigarette burns were...

This place has really gone to the dumps. I'm sure this post may not make it for they do not want negative feedback to be put out there. The room was horrible...we've stayed many if times at this hotel but after this visit I do not think we'll be coming back. The room had missing dresser drawers, mattress look like a crime scene had been committed on it, only after sleeping on it. The dangerous metal at the bottom of the door could cut someone's foot wide open, it was just hanging and not nailed down. The carpet was so old that the pads underneath had buckled and was making the floor uneven. The air conditioner smells like someone poured urine down in it. Bathroom sink clogged making it had to use. Furniture had stains all over it and I didn't even want to sit on it. Busted radio, vcr? Really? People still have those? The refrigerator was sitting on something but the particle board uner it was water logged so the refrigerator was barely supported by it. Overall this was my worst stay here, for the $70 we could have gone to Motel 6, hell at least they leave the light on for you. And keep the dirt to a minimal. Very disappointed I now have to find a new place to stay when...