So we originally booked the hotel next door Key West bed and breakfast we went to check in and there was a note on the door saying we had to go next door when you're slipping your bags around after trying to find a parking space while other hotel guests are fighting with residents in the street over parking spaces you don't really want to take your bags and go looking for a place that you need to check in so we have to walk next door with all of our bags through the entire property all the way to the back where their offices I'm not sure why you would have your station where you greet your guests in the back of your property that really doesn't make much sense to me but okay the guy gives us our keys and we go back with all of our things we open the door and the smell hits you in the face as soon as you enter it was so absolutely horrific I couldn't even believe that they were letting us check in here so we go up the stairs because our room is on the third floor and as you go up higher and higher the heat is unbelievable now they have bathrooms with the doors open it smells like somebody just went to the bathroom it was so absolutely horrific I didn't know what was going on we had to hold our noses as we were walking up the stairs the doors were open to the outside so I'm assuming they knew something was wrong because it's a hundred degrees in Key West and you have doors open to the outside we opened our room door the third floor balcony and I couldn't even tell you what the room looked like because the smell was so horrific that we had to shut the door and run back downstairs mind you we have all of our things for our week vacation now we've just walked them all the way up the stairs now we have to walk them all the way back downstairs go next door and walk all the way through the property to tell the guy the room smells like their pipes just burst in their bathroom so after a few minutes of them calling around they say okay you can stay at Island City house so we go to the Island City house the room is decent it's not really cozy it's just a room with a kitchen and a bed it's nothing spectacular the furniture is really old and kind of falling apart fine they have a nice little sitting area outside so it's not private just so you know people will walk by you all day but at least you have somewhere to sit outside so now comes the night time there are the brightest lights you can ever imagine outside of our balcony and there's no way to control them they have lace curtains so you can see straight through so if you're trying to get a good night's sleep this is not the place it is so incredibly bright during the night that you would think that it's the daytime and also in room 24 the AC vent shakes so much when it's on it sounds like there's a plane overhead so to say we had a relaxing vacation sorry but we didn't I probably would not choose this hotel in the future they really need to revamp where they greet their guests and also go in the rooms and see that there are not cozy there needs to be changes made to this property so people can feel comfortable when they go to sleep at night I would give this place three stars and that's...
Read moreWe were looking for a new “home” in Key West after our longtime favorite, Eden House, got rid of everything that made it great. We had walked past Island City House multiple times and liked what we saw. We booked a Cigar House king room for a week. Check in was quick and easy, and we were able to rent our bikes for a week. We made our way to our room, which was absolutely gorgeous. The bedroom is separate from the rest of the room, which was nice for when my husband woke up early in the mornings. There was a full kitchen including a dishwasher, 4 person table and chairs, and a couch. The balcony had two chairs and a table, as well as a hammock. The kitchen had a Keurig and the courtesy tray was well stocked with creamers and KCups. The bathroom was stocked with soaps, shampoo, condition etc. ||The grounds were absolutely gorgeous. There is a koi pond, secluded sitting areas, and a lush tropical feel no matter where you were! We absolutely loved that!||The only thing I really disliked was not having staff on site 24/7. There were a few groups of extremely loud guests in our building and nothing we could do about it. Things that we couldn’t control (and didn’t really mind as we couldn’t do anything about it) were the loud people/sounds. It is an old building, and people these days lack common courtesy. They slam doors, stand in the stairwell talking very loudly, stomp up and down stairs, and don’t walk softly at night. ||We thoroughly enjoyed our stay and can’t wait to visit again...
Read moreThis was our first trip to Key West... and it didn't disappoint!! And that's mostly because we had a great start at the Island City House Hotel!!
The buildings are gorgeous architecture. They've really tried to preserve the old world charm while updating for modern tastes.
We stayed in the 2 bedroom suite with my sister and her new husband.
The living/dining room was plenty large for us to sit and hang... and we didn't need it, but the couch was a pull out to accommodate 2 more people.
The kitchen was fully stocked and usable with a microwave, stove, refrigerator, sink. They offer complimentary coffee, water, snacks, and stock daily.
The bathroom was so cute and well decorated. The water pressure was quite good!! I'm not used to that on an island.
The bedrooms were nice. A bit smaller but we don't need a lot of room. There are tvs in both bedrooms.
THE BEST PART.... is the bicycle rentals... these bikes... saved our world lol. They are $15/day. By far the best money we spent down there!! Cars are basically unusable... bikes are a must on the island!!
The grounds and gardens... are spectacular. Absolutely amazing. It's so calming to sit in the sitting areas and just hear the water, birds, wind.... love it.
The pool was nice, private, great furniture.
We also received a $5/day coupon the the nearby bakery (3min walk)... which had the BEST croissants I've ever had...
We will definitely be return customers. Thank...
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