Portside inn & suites — Hotel in Los Angeles

Super nice counter personnel welcome guests with a smile and are helpful about getting you to your room. I had a non-smoking room that regrettably had the essence of cig smoke most likely from the vents of the surrounding rooms. There weren't any table lamps for before sleep reading by the beds but there were ceiling can lights overhead in the general area of the bedside and around the room. There was an ironing board but no iron, I imagine you can request one from the front desk during daylight hours. And the bathroom had a high rack with a pair of standard side hotel bath towels with wash cloths and a floor mat, but no hand towels. But they were the fluffiest hotel towels I've ever experienced in a mid-range or budget hotel, so they made for an excellent bathing and washing-up experience despite their smallish size. The bathroom had a great bath & shower head but had an unfortunately slippery tub bottom that required some serious balancing before enjoying the shower. There wasn't a handhold bar or towel rack to help folks with stability or physical agility issues to enter & exit the tub with. There was several small bars of soap if needed but no shampoo, creme rinse or any other niceties one might look for in an $80 dollar, pet friendly room. Happily the carpeting was clean and didn't reek of pet urine or smoke and the A/C worked well despite the worn-out function buttons. The window drapes were several inches too short so the bright morning sun was easily visible at the top and bottom of the street facing window. The build itself could use some insulation against street traffic and loquacious hotel guests up and down the hall at all hours. The housekeepers were super nice when speaking with them about locating the pet area outside and other general info. This hotel being pet friendly is why I booked a room there while my place was readied for an exterminator visit. In the future I'd opt for a room on the next floor up at the back of the building where it's significantly quieter. There's plenty of free lot parking and while there's a pool, it hasn't yet been restored from the Covid-19 moratorium of no public gatherings. I highly recommend keeping pets leashed in the halls against other hotel guests with their un-leashed dogs that're more than happy to rush your pet with a little too much toothy friendliness. Also it's recommended to use the additional latch locks on the inside of the door and make sure the lock assembly clicks securely, as the doorframe insulation is just thick enough to stop the locking mechanism from catching securely and there were a couple of doorknob jiggles during the night after I'd retired for the evening after 2:30 am. An ok place to stay with your pet despite the variety of minor deficiencies one may encounter during their stay. Definitely in a good location for places to walk along the waterfront across the street from the hotel front and the great variety of eateries and bars behind the hotel going up 5th, 6th and 6th streets as well as their being a Starlight movie theater uptown on Western Ave and breweries on 7th St and south on Harbor Blvd several blocks past 17th St. Boating, fishing, dining, museums, an aquarium and live music surround the hotel for visitors interested in seeing the sights...

Below reads an email I sent to the owner of this hotel based on events which happened to me during my stay May 3, until May 5, 2023. I hope it all fits. I'm insulted by the very existence of this dilapidated dump. Attention: Mike (Owner) Paul (Manager)

On April 25, 2023, I made a reservation to stay at your location of 525 South Harbor Avenue in the city of San Pedro on May 3rd through May 5th (2 nights). The degree of incompetence and unprofessionalism, I had to deal with at your location is unbelievable and ruined my stay. It's terrible how this once reputable company, has turned into one of the worst hotel chains in America. The fact that Motel 6 has gone totally "franchised",

I spoke with Paul the day prior to check-in. I wanted to make certain my reservation was correct and in tact. At that time, I was told there were rooms on the lower level based on my request of a lower level room because of my disability. However, Paul failed to inform me or the reservation specialist, that rooms on the bottom floor, were primarily, if not always, allocated to weekly rentals of individuals or families. These rooms have also been provided to the homeless, by way of hotel vouchers provided by the 211 housing program. This is the beginning of numerous mistakes made off lies and assumptions by Paul as he selected the room I'd occupy. You, like so many other immigrants always assume the worst when it comes to African-Americans. This usually means, if you see an opening to cheat us, you take it. Big mistake on the part of your establishment. You never know who's staying at your hotel. I PAID A STANDARD UNMODIFIED PRICE FOR MY ROOM, HOW DARE YOU PLACE ME IN ONE OF THE ROOMS YOU'D NEVER PLACE OTHER GUESTS IN ALTHOUGH I PAID THE SAME.

I was purposefully given one of the rooms on the first level which were used by stay-over from the homeless housing program and those used for long term stays. They're disgusting. chase and kill roaches and was eaten up by bed bugs. This time, I had a non working mini fridge, no hot water in the sink in the bathroom and broken out pieces of porcelain in the shower causing me to scratch my feet. Mixed matched furniture stained with what looks like blood. Not one piece of Motel 6 furnishings or logo. The hallways are filthy with trash bins inside the building, across from my room with all manners of garbage falling from the full garbage bins to the floor. This hotel, like most other Motel 6 hotels knowingly rent to bottom feeders; the worst mankind has to offer. Fights, drug activity, crime all around. I find it interesting that these shady characters are always at the front desk making "deals" to extend their stay. With them, comes every problem and danger that goes along with those type of people. I'm posting this as a review and copying Motel 6 customer relations with the pictures. Management should really think about how to remedy this situation. The one you created at my...

I almost asked for a refund. The entire hotel was FILTHY! There wasn't a single floor or wall that wasn't stained or without holes and random trash everywhere. Even after a three day stay, WITHOUT a single visit from house keeping, I left my room cleaner than when I arrived. The bath tub wasn't draining so I had to shower in ankle deep dirty water every day and I had to use the same thread bare towels for three days. The shower had fragments of soap bars stuck to the walls, the chair in the room was stained, burned and threadbare, the bedroom furniture was not only falling apart, but scraped and scared, and the floors, which were not carpet as shown in photos, were not clean. No shampoo, body soap or lotion provided, only a small handful of tiny individually packaged bar soaps thrown hap-hazard by the sink. Anyone staying here better be able to read tons of signs printed on plain paper and scotch taped up in english. Pool closed, if you park in various unapproved places plan to be towed, dining room closed, no breakfast, no coffee (in general or in your room), don't go out certain doors, vending machines (on all three floors) out of order, ice machines (on floors 2 and 3) out of order, etc. Security was non existent as several doors with the aforementioned signs posted were propped open with everything from rocks to vodka bottles (not kidding...I actually saw a mostly empty vodka bottle jammed in one of the doors). Getting in and out of the hotel without a room key would have been very easy. On my first day, out of curiosity, I looked for a last inspection/service date on the elevator. There wasn't a date displayed and the posted information was faded. Therefore I felt that I should take the stairs up and down to the third floor for the rest of my stay. I realize that I booked a 2 star hotel so I wasn't expecting to get Embassy Suites treatment, but this experience didn't live up to even the 2 stars. I would rate this at a .5 experience and that's just due to the location and the nice man that let me check in early for...