OYO Hotel Medford North OR — Hotel in Medford

Worst experience of my life DO NOT by any means book through Expedia or with them at all! The hotel is supposedly through OYO. When I showed up in per emails it is north Medford motel or something along the lines. So when I showed up I was not sure if I was at the correct hotel but I was I had corresponded with them through email and tried to call. I booked at 7 PM through Expedia I will add that immediately after booking when I read the whole confirmation it said the check-in was 7 PM unless further notice was given which confused me as to why I would be able to book the hotel but I emailed them and have pictures of the responses below although some are automated I was under the full impression that everything would be fine. I arrived at 1 AM with no one being at the front desk. I was aware that there was a live in person to check me in at some point I called both numbers to see what I could do about the late checking I confirmed. After speaking a little loudly with a representative after getting the impression I would not be checked in people who did not look like but were supposedly management came to ask about the situation. I was told that this happens all the time they have told Expedia that they're no longer taking bookings and I could cancel easily online. I was very frustrated and tried to troubleshoot any way I could at some point I had contacted Expedia and they said if they could contact the hotel they could possibly use What I had already paid for this booking and they would try to find someone in partnership to get me in. They were not able to get in contact with the property the property also had a third-party agent that deals with most of their bookings and seems to be extremely misinformed with any policies. Since Expedia was not able to contact anyone from the motel I was left roaming the streets of Medford being Halloween even with money I had no other option for hotels and I had an interview at 3 PM the next day everything went well in the interview and I am fine now but I do not want anyone to go through this experience again with Covid going on people are cutting back on customer service and it is getting harder and harder to trust these third parties they would like you to book through and even the hotels themselves which don't answer phones and offer cheaper rates through online third parties. I'm not assuming but it also seems like a great scam to have Expedia Book and to be charging people yet not having rooms and having your policy be no refunds under any circumstances including THEIR OWN. Want to save anyone the hassle I'll admit to my own mistakes but this is a rip off no one should go through. I was looking for cheap pick somewhere with more protocol like motel six if...

Have stayed at this property four different times. Have doctors appointments in Medford and I live 3 hours away so I stay here. This place deserves a 4.5 star rating based rating it as what it is... a Motel and not a "Hotel". My four stays here I have stayed in four different rooms but in the same building (the one in the back behind the 'main building'.) The rooms looked like they were renovated recently. Each one had a refrigerator which is nice especially on multiple night stays. The TV was better than some of the nicer hotels that I have stayed at. Bathroom was adequate and gets the job done. Beds were comfortable in each of the rooms I stayed.||||The cons: The neighborhood isn't the best - but definitely not the worst. I felt safe at this location but I definitely wouldn't leave any valuables visible in my vehicle. XX It's not convenient to get to via Interstate 5. Though this property is basically right next to I-5 it's between exits - but just follow your GPS and it's easy(ish) XX The towels aren't the best (get better ones at my gym) but they're clean. I had also requested extra towels and never got them. XX Had issues with the keycards but that can happen anywhere XX WiFi/Internet access was usable but not great -depended on what room I was in. ||||Conclusion: This is a comfortable and inexpensive Motel. In my last four stays I didn't have any issues that would prevent me from staying again. Even though it's right next to I-5, the traffic noise wasn't that bad especially if you leave TV on. Again rating this as a Motel and not a Hotel and the four different rooms I stayed in- this property is worth a stay. In fact I will be having my fifth stay here...

This place is a SCAM. NEVER stay here. We called oyo and ho their Corporate which took out reservation. Got here and they didnt tell you the address doesn't match and and it was a former Americas Best Value after 5 times driving by we figured it out and called and the girl said they had truck parking etc. We get here 5 minutes later and there is no one at the office and they are no longer answer the phone and we call and call so we called corporate and they said that check in is from 3 pm to 7 pm ( we booked at 10 and had already had to cancel one reservation cause of truck parking) a client pulls up while we were there and said no one has been here in the office for 3 days and corporate tells us no refunds. A crack head walks up in full tweak and said she works here and would get the office girl but no one came, mind you we dont want to stay here at this point but that's besides the point. Dont even ttry It's a scam. I just dont want anyone else to...