Local House Hotel — Hotel in Miami Beach

Perfect location in Miami Beach/South Beach but also quiet. Nice room with little balcony and two chairs on it (no table). They provide two beach chairs and one umbrella. I would give five stars but we had some issues that were handled bad:

The electronic door was not working on the first evening we came back. We had one physical card, the LED was flashing red. With the key in the app the LED was flashing green, but no sound from the moving lock. Tried it multiple times. Lucky that the restaurant was still open, so they were able to call the hostess for us. We got information on how to access a box with backup cards (to me, that is a security issue as we could access every room now). However, the backup card didn’t work either as the LED was flashing red. So the hostess had to come, we had to wait. She created a new card and that worked. However, we have been told that our phones could have demagnitized the card. We didnt put them close together. The cards dont have magnet stripes, they are NFC/RFID cards. Plus the backup card didnt work either! It really felt like she blamed us.

The toilet flush wasnt working properly. On the first day we recognized that the water didn‘t stop running - very annoying at night with the constant bubbling. The next day, the flush itself didnt work anymore 9 of 10 times. So we told the hostess, she said she‘d take care. When we were back later we have been told that it is fixed. Arrived at the room and guess what? Same issue, even worse. Told hostess again - and have been told that we need to push the lever up first a bit and then down. Felt like it is our fault again … and of course we tried everything with the lever! She said we could move rooms. She knew we just arrived, had unpacked everything and lots of luggage as we are on a long trip. No hel offered… so I asked her to call maintenance instead and get it fixed. Next day, same problems, different hostess. Told her about the toilet, at noon everything was fixed properly.

The beach umbrella was missing. No big deal, but they were out of spare ones (told that they need to order) so we got one with the pole being half open around like a can, very dangerous to cut your hand when setting it up.

I think we had bad luck with everything and that one of the hostess didn‘t handle everything as it should. It is not cheap to stay there (we paid more than $350 per night) so I would expect a working toilet within maximum 24 hours after telling once. We complained three times and had to wait two days. Without those three issues it would be a solid 4 or even a 5...

Better than expected! Very cute, friendly, warm, detail oriented, and beachy vibe. This is a boutique hotel that is worth taking seriously. There is an elevator! and electronic tap cards instead of keys. The Grand partial ocean view King room (room 12, third floor) is huge and very comfortable. There is a small fridge and a Keurig coffee maker, along with a very soft, comfortable bed and a desk with a very comfortable chair plus a separate two-seater stiff sofa, smart TV, and closet with 14 wood hangers. The bathroom lighting is motion-sensored only. Took us a while to figure that out! There is also a window in the bathroom that opens, though gets stuck. The large balcony overlooking the main entrance is mostly very narrow, so realistically it's only a small balcony with a basic bistro set of two small wood chairs with a small round wood table. The pool area is gorgeous, though it's a wading pool of only 3-foot depth. This is NOT a lap pool for exercise!

By booking directly, a full cooked breakfast per person is included each morning (one order comes with 2 eggs any style, plus one choice of: bacon, turkey bacon, sausage, tomato or avocado; one choice of white, multigrain, or whole-wheat toast; butter, jam; a bowl of tasty homefries made with onions and spices or a bowl of fruit (berries and melons); and any non-alcoholic beverage including lattes or fresh juice). You will also receive two free drink tickets total (can be used for 12 oz name brand beer such as Corona or Heineken, red or white wine or poor quality prosecco). Strong Wi-Fi has the same password throughout the property and is great for Zoom and conference calls.

Housekeeping service is referred to as "turn down service" and arrived mid afternoon to refresh towels, empty garbage, refill coffee pods, and tidy bathroom. 2 folding beach armchairs and a beach umbrella provided in room and two striped towels designed for pool/beach use.

Tip: they will email you an advance virtual check-in request which I am glad I ignored. Because our flights (yes, two completely different flights) got canceled, and I phoned the hotel to keep them updated, they agreed to give us a 10:15 p.m. check in for free. The advance virtual check-in charges you by the hour for any early check-in prior to 3:00 p.m. They also charge $75 for arriving after hours and a fee for really late check-out.

They were aware it was my 50th birthday, but didn't add anything...

We had the most wonderful stay at the Local House Hotel! The front desk staff was extremely helpful and accommodating. When we arrived I mentioned that we would be staying with our 1 year old son, right away they asked if we would like a crib for the room which was a pleasant surprise as I didn’t expect them to have one. When we finished checking in and went to the room the crib was already there with a fresh sheet. This made our trip even even better and we were all able to sleep in comfort. The room we got was clean, spacious, had a big comfortable bed, a nice balcony and partial view of the ocean. We had a choice of daily room service or once every 3 days due to Covid concerns. We chose the daily room service and not once during our 5 day stay did I observe any hotel employee without a mask. They also have sanitizing stations on every floor. The hotel itself is very conveniently located a block away from the strip and 3 minutes from the beach. It does get a little rowdy on the strip especially at night but if you prefer a more quiet environment I would recommend heading to South Point Park where you’ll find pier and a nice walkway along the bay. The views of downtown Miami at night are especially cool. Our room had 2 beach chairs and an umbrella which we used every day so it was definitely worth the resort fee for us. They also give you beach towels so no need to bring your own and take up space in the suitcase. There’s also a huge 2 story Walgreens just a block away where you can buy all you need like water, sunscreen etc. The pool area upstairs was never too crowded and there are a bunch of chairs and tables where you can hang out and relax. The pool itself is not that big but we also spent most of the time on the beach so it wasn’t an issue for us as I don’t understand people who prefer a pool over the beach and the ocean. Our checkout was at 11 and we had a couple hours to spare before our flight, we were able to leave our luggage in the lobby and enjoy the last moments of the trip. I will leave a separate review for their restaurant but in short the food is awesome and the restaurant staff was super nice also - at least twice a day I would ask for hot water for our son’s formula or order for the room and they were always extremely courteous. So yeah 5 stars all around and we will definitely...