We recently stayed at Hidden Dunes Beach & Tennis Resort for a weekend getaway with our family and another family with young children. While the resort's location and amenities had potential, our experience was marred by several issues. The pool had an overwhelming amount of chlorine , making it uncomfortable for our kids or even us to enjoy (only reason we even used the pool was because of beach issues on Saturday, and yes we have a pool at home so we are use to chlorine). The biggest frustration occurred on Saturday morning when my friend and I set up our chairs and umbrellas early Saturday morning near the shore to watch our young children play. A beach service attendant informed us we had to move our setup to accommodate their equipment, even though beach services had not setup any of their equipment yet. When I refused, stating we were there first and we were way below the "mean high tide line", they called head of security who approached us later, using dismissive language and threating to call the police saying we don't know the law. After telling him I do know the law and I wasn’t moving he contacted local law enforcement, the police came to the beach and told us although we were within our legal rights to be where we were as it wasn't private property and we were in fact "below the mean high tide line" the head of security could evict us at his discretion regardless of doing no wrong. The head security said he planned on doing so if we didn’t move. We eventually moved to avoid further confrontation but chose not to return to the beach the next day to avoid beach services and "power hungry head of security Hugh" . It felt like the resort was trying to force guests to rent their overpriced chairs and umbrellas almost to the point of extortion, pushing personal setups to the back of the beach or making you walk a football field down from the access point. This experience left us feeling unwelcome and harassed. The treatment we received overshadowed any positives. We won't be returning and strongly advise others to consider alternative...
Read moreMy wife and I have vacationed before at Hidden Dunes and fell in love with the property and area. Again this year we returned with 2 other couples and with my endorsement, we chose Hidden Dunes. This year however something changed at the beach. This year the entire beach front property of Hidden Dunes was taken up completely by a beach umbrella company named "White Diamond". If you wanted to set up your own umbrella, tent or other shade device, you had to set up completely behind the umbrellas of White Diamond. In other words the only space to do so was the back side of the beach near the Dunes leaving you no view of the beach and water only the backs of green chairs. To get to the water you had to walk thru small spaces between chairs. The line up of chairs was set up in 2 large "U" formations, side by side to maximize the amount of space in front of their chairs, with 2 "owners sections only" to each side of the "U" formations. You could rent 2 chairs and an umbrella for the day for $40 or for the week for $200. A couple can afford this however asking a large family or group to pay for multiple chairs is excessive! Paying over $3000 for a week's stay and then being forced into renting a chair if you want to enjoy the beach is excessive! I did speak with a representative of Hidden Dunes who referred me to their HOA who handles these issues. I spoke with an HOA rep who was very friendly and said he would pass my thoughts on to the owners. You may be thinking, why didn't we just walk down past the umbrellas and set up....we'll Walton County is in a property fued and every property is restricting your ability too setup in front of their hotels or resorts to those guests who are staying there or if you are a single owner there were signs stating "private property. I highly suggest you do your research of Walton County properties etc. before sinking any money into a resort or property that forces you into what I described above....
Read moreWe recently stayed at Hidden Dunes Beach & Tennis Resort for a weekend getaway with our family and another family with young children. While the resort's location and amenities had potential, our experience was marred by several issues. The pool had an overwhelming amount of chlorine , making it uncomfortable for our kids or us to enjoy (only used because of beach issues on Saturday, and yes we have a pool at home so we are use to chlorine). The biggest frustration occurred on Saturday morning when my friend and I set up our chairs and umbrellas early Saturday morning near the shore to watch our young children play. A beach service attendant informed us we had to move our setup to accommodate their equipment, even though they had not setup any of their equipment yet. When I refused, stating we were there first and were way below the "mean high tide line", the head of security approached us, using dismissive language and threating to call the police saying we don't know the law. After contacting local law enforcement, the police came to the beach and he told us we were within our legal rights to be where we were as it wasn't private property and we were in fact "below the mean high tide line", but the head of security insisted he could evict us at his discretion regardless of doing no wrong. We eventually moved to avoid further confrontation but chose not to return to the beach the next day to avoid beach services and "power hungry head of security Hugh" . It felt like the resort was trying to force guests to rent their overpriced chairs and umbrellas almost to the point of extortion, pushing personal setups to the back of the beach or making you walk a football field down from the access point. This experience left us feeling unwelcome and harassed. While the resort may offer a nice setting, the treatment we received overshadowed any positives. We won't be returning and advise others to consider alternative...
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