The Landing at Morro Bay — Hotel in Morro Bay

Unwelcoming staff, nonexistent housekeeping, rock-hard beds, misleading amenities, and walls so thin we might as well have shared a room with our neighbors.

This was our first time staying at The Landing, but we’ve been to Morro Bay many times. We chose this hotel for its proximity to the Embarcadero, expecting a comfortable and welcoming stay. Unfortunately, that was far from our experience.

The most glaring issue was the treatment we received at checkout. The older woman handling it was unwelcoming, rude, and outright disrespectful. Given her demeanor, I have strong reason to believe it was due to my age and ethnicity. While the younger staff members were warm and helpful, this woman’s attitude left a lasting impression—one that made it clear we weren’t the kind of guests they cater to.

Housekeeping seemed nonexistent. Although our room was clean and freshly made up upon checking in there were no fresh towels, and no replenishment of the already minimal toiletries throughout the entirety of our stay. We had to request fresh towels ourselves, and thankfully, the young man working the evening shift was happy to assist.

The bed was stiff, and uncomfortable. A good night’s sleep was impossible, not just because of the bed, but because of the walls—or lack thereof. We heard everything from our neighbors, from footsteps to moans to what sounded like them rearranging furniture well into the early morning hours, both nights. Seriously, it sounded like they were starting construction in the middle of the night.

To top it off, the hotel falsely advertised certain amenities. We were told upon check-in that the outdoor seating area, including the fire pit, was available to us. When we tried to use it the next day while enjoying a cup of coffee, we were suddenly told it wasn’t actually accessible to us. No explanation—just another inconsistency in a stay full of disappointments.

Bottom line: I wouldn’t stay here again. If you’re looking for a comfortable, accommodating stay in Morro Bay, this isn’t it. And if you don’t fit their preferred guest profile you might want to take your hard-earned...

ABSOLUTELY THE MOST DISGUSTING HOTEL I HAVE EVER STAYED IN! There was hair all over the beds and walls after I shower I grabbed a towel and there was long grey hair on my towel. The shower was clogged and hair was floating out of the drain. They said they fixed it but when we got back to the room it was still clogged so Amy came up and fixed it. There was blood spots on my pillow & the shower was clogged. Amy told me we’d get a discount and upon check out Melanie had the worst attitude and said nope we don’t do discounts. The way Melanie looked and spoke to me made me believe she is racist and I’m not the only person who thought that. She refused to look at my photos and videos until someone else in my party walked in then she looked at them. She also accused us of not being honest because we didn’t report it the first night when the office was closed and there was no one to speak to. We made a complaint first thing in the morning when the office opened but that wasn’t good enough for Melanie. I wish I could show the videos I took of the hair all over the wall and the weird looking things that were in my bed. We also tried to get the managers name so we could make a complaint and Melanie said she couldn’t tell us the managers name. If you want a clean hotel upon check in don’t stay here. My family member stayed in another room and she woke up to a spider crawling on her just inches away...

Third floor has fantastic view of ocean and bay; no balcony off the room but walkway has bench seats for sitting outside, and one can sit inside and open the doors for shade and a view. Manager Daemon said to call him any time of night if there is any kind of disturbance, which was reassuring. Staff very helpful and friendly.

It is pretty quiet at night other than the sea gulls and seals in the bay. Room is modern and comfortable, a little too modern for us but fine. Bathroom is good, large toilet and shower, but no room on the sink for stuff. Good fridge, ice cold, micro, and heater which we didn't need. No air conditioning, but not needed. Could use a comfy chair and more private dressing area, bathroom is only choice. No elevator, but staff will help with luggage. 30 steps to third floor.

Close to Dorns restaraunt which is great. Simple stairs to Embarcadero and Sun & Buns which opens at 6 with great coffee. Ample parking and a play area with tables and chairs. I like the breakfast, open at 7. No scrambled eggs and meat, but fresh baked pastry and gourmet coffee from a machine, cappuccino, and hot chocolate. Hard boiled eggs, cereal, milk, oj, yogurt, fruit. Just right for us.

Can't say enough about the view from our third floor room. Pick up a great bottle of wine, and watch the sunset...