The Shell Shop, Inc. — Local services in Morro Bay

I recently visited this store with my wife. excited to explore their jewelry and shell collection.

Unfortunately, our experience was quite disappointing. From the moment we walked in, we felt unwelcome. The owners repeatedly stared at us without saying anything, creating an uncomfortable atmosphere. When we asked to see some pieces, we were met with a condescending attitude and were told that if we didn’t like their products, we shouldn’t buy them — despite not having made any negative remarks or decisions yet. Additionally, the older gentleman would stare and quickly look away whenever I attempted to engage politely.

Professionalism and customer service are the foundation of any successful business, especially in luxury retail. This interaction left us feeling disrespected and undervalued. I hope the owners consider adjusting their approach, as first impressions and respectful communication are crucial to building lasting customer...

I couldn't believe this place was still around when I went in December of 2018. I'm 23 and the last time I went was when I was a little kid! Probably early 2000's. My mom loved this store when she and my dad lived in the area years ago. Anyways, this store has the best selection with the best prices for anything sea related, specifically shells hence the name. Their items are of good quality. We once bought a decoration you put out on your front porch that was completely made out of shells. We bought it years and years ago but it still is in great condition. I cannot think of the name for it. We also bought a shell night light - best night light ever!! Bought it around the same time as the porch decoration. The night light made it until about 2012 when it accidentally broke. It still worked but the...

This is the most classic place in Morro Bay. It's been around since 1955 and generations of families have brought their kids in to look at the amazing shells from around the world. Kids will love choosing between them. They've also got sections for shark teeth and other fossils.

It's a bit sad that all those shells were harvested but if you consider how many times each one is looked at and inspires a kid before being bought, you can think of this place as more like a museum than a shop!

Oh and don't forget the older gentleman behind the counter loves to be asked about the history of the store. Just kidding buy your shells...