City Rooms NYC Times Square — Hotel in New York

Clean and comfortable and centrally located with friendly staff. However the hotel was far from finished and at no point ahead of our arrival were we ever informed about this. Work was still taking place with ladders, dust sheets and paint cans much in evidence. On Sunday evening we were driven from our room by the sound of drilling and hammering in the corridor outside! After an exhausting day we had to go out again because the noise was so bad. No mention of the hotel's unfinished state was mentioned on website. There was no lift yet meaning a drag up and down four flights of steep stairs. At one point I left my camera in the room and asked the front desk to ring my partner who was still in the room so he could bring it down with him - they said that their phone system wasn't working.

Room cleaning was wildly erratic in timing and came at 5pm on the Sunday! I question the need for clean towels EVERY day? There really is no need for this and its so bad for the environment.

I SWEAR that something went missing from the room during the stay. OK, it was only a postcard, but it was never found. This happened the day after I managed to upset the room cleaner by leaving a pile of 1c pieces in the "For the maid" envelope.

Our room was so hot we slept with the window wide open every night - in mid November! A couple of the staff had no local knowledge of the area at all. Once this place is actually finished it will be a comfy and convenient base from which to explore the city, but at time of writing it's a bit like staying on a building site.

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This is an EXCELLENT place to stay. I’ve stayed in a big Times Square hotel and it wasn’t as fun and great as this little hotel. It’s minimal but chic. It’s small but VERY CLEAN. It was just my husband and me and it was the perfect size. The shower had great water pressure, felt very good after a long day of touring the city and the bed is very comfy. This City Rooms Times Square location is a great location. There is a great deli across the street that has good pizza and excellent desserts. The line was never too long so we were able to grab a slice and take it back and eat it in bed before it even had a chance to get cold! There is a mini fridge, a safe, a hairdryer and under the bed storage. There is no iron so you’ll need to bring one. If you are sensitive to sounds while sleeping use the earplugs they provide. I use earplugs at home because I’m a light sleeper so I already had some! No elevator but the guys brought our luggage up for us. We stayed in room 306. We did not have a view of the street. I am not sure which ones do you have a room of the screen. They are very good at replying to email so you could probably ask if you wanted to. Honestly I had no energy to look out of the window after three fun filled packed days so it didn’t matter to me. The staff was amazing, very kind, very helpful. There is a lobby on the basement floor with free coffee and tea, free water chairs and comfortable seating. I want to stay at the one in Chelsea next!!! This was SO much better than staying in a big hotel. It felt...

Pros: -The staff is really polite and helpful. -Cheapest Hotel in Time Square that I could find with no hidden resort/other fees. -The hotel is cute, great decor perfect for Instagram pictures . -The staff helps you carry your bags upstairs. -Earbuds are provided because it gets loud. -Basement Lounge area you can hang out in, there is free coffee and tea, lots of sitting areas and a cute bathroom. -Free shampoo and body wash in rooms that smells nice. -Cable TV with music channels as well. -Walking distance to Time Square and Broadway theaters.

Cons: -Very Very hot temperature wise (I visited in March) I don't think the remote for the heating system did anything. We opened a window in the room and it was okay but it was awful waking up 5 flights of stairs with heat blasting on you. -No elevator, which would be fine on floor 2 or 3 but on floor five is was just a dreadful walk to take up after a day of walking but hey a good way to work off food you may have ate. (To be fair almost everywhere in New York makes you walk up stairs so you're gonna get some fit legs) -The beds were so/so there were no top sheets, just fitted and a comforter, didnt feel very nice on the skin to me but my boyfriend didnt care though. Was so warm didnt want to sleep with the comforter would have been nice to cover up with a thin top sheet. -You will hear everything that happens in the hall walls are very thin.

Overall it has its flaws but don't we all, would still recommend because it's a good price and good location and the staff...