I had a horrible experience with with mattress firm until I called the store on route 66 and the lady there Haley was super fantastic she help me with everything I need it as a matter fact when I called her and told her I was coming she had already call her district manager I spoke to him about the problems that I was having and the problem was literally resolved when I got there she was training another lady her name is Sarah both of them were very attentive and she was teaching Sarah how to do the job right and how to treat the customers with respect before I got to the store I was like I am done with this store and I have been buying mattresses from mattress firm for over 20 years now my faith in the store has been restored thank you Haley she is truly an essential worker and the employee of the month for mattress firm I really appreciate her so much I can’t wait until Wednesday when my New mattress comes I was having a warranty problem and she took care of it right away as I said she was on the job before I even got the original store that I went to was closed today had a sign posted they open from 10 until eight due to cold it and I was there about 12 and they were closed in the process of me trying to get some resolve because I don’t have a computer I just use my iPhone I went to the store so they can help me but before I went there I kept calling and they were rerouting my phone calls to another store somewhere else Haley knows who the guy was and he was very unprofessional And I’m trying to help me so I googled another store near me and I found Haley thank God the store is 2315 Route 66 Seaview square Shopping Center, Asbury park NJ 07712 USA they are the best thank you...
Read moreMy wife and I had the absolute BEST mattress shopping experience at Mattress Firm Seaview, and it’s all thanks to Dillon—the undisputed King of Mattresses. From the moment we walked in, Dillon welcomed us like old friends. He didn’t just point us to a few displays; he took the time to ask thoughtful questions about our sleep habits, preferences, and even our budget. It was clear right away that he wasn’t trying to “sell” us—he was genuinely interested in helping us find the perfect fit. We originally went in just to browse and planned on buying at a later date, but Dillon’s expertise and professionalism completely changed our minds. He guided us through options with patience and knowledge, explaining the differences in materials and comfort levels without ever making us feel rushed or pressured. By the time we made our choice, we felt 100% confident we were investing in the right mattress for us. On top of that, Dillon helped us land an incredible deal that stayed well within our budget. He turned what we expected to be a stressful, overwhelming process into something enjoyable and easy. If you’re in the market for a new mattress, do yourself a favor—skip the guesswork and go see Dillon at Mattress Firm Seaview. He’s not just a sales associate; he’s the mattress whisperer, the sleep guru, the KING of mattresses. My wife and I are beyond thrilled with our purchase, and we’ll be recommending Dillon to everyone we know. If you go to anyone besides Dillon for your mattress needs, you’re making a...
Read moreI recently made an impromptu stop at Mattress Firm in Seaview Square where I made the acquaintance of Andre, one of the salespersons. It was an extraordinary and enlightening experience from start to finish. I do not know Andre’s full name however, he demonstrated a deep understanding of the mattresses offered, which was evident in the way he presented each product's features and benefits. The level of service he provided was outstanding, and I appreciate the effort he put into making sure I was completely satisfied. I highly recommend Mattress Firm and Andre to anyone looking for a new mattress. His expertise and customer-centric approach make them stand out in the industry. What truly impressed me was his approach to understanding my needs. He began by taking the time to ask thoughtful questions about my sleeping habits, including the positions I sleep in and how they impact my sleep quality. This personalized approach allowed him to provide tailored suggestions that perfectly matched my requirements. Throughout our interaction, Andre was patient, knowledgeable, and genuinely interested in ensuring I found the right mattress. He answered all my questions thoroughly and offered valuable insights that helped me make an informed decision. I’m glad I...
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