The Spa Central Coast — Hotel in Paso Robles

I went to paso robles for a long weekend to celebrate my anniversary. The hotel i stayed at offered "spa" services when in reality it was through a "preferred" spa (3rd party). I went online, created a client profile, entered my personal information including my cc. I "requested" an appointment assuming i would receive a text or email confirming my appointment like any normal business. The day of, i received an appointment reminder email at 6:30am when my appointment was at 8am. At 8am! Who is up at 6:30 when your on vacation?! They had the audacity to email me my sales receipt for services i never received. When i requested my appt all the way to the end, not once did they notify me of their cancelled/no show policy. Because they dont have one! They rip people off. I called explaining i am not one to waste anyones time and understand how business' work however my appt was never confirmed, or i would have made it to my couples massage. I offered to go in at a later time since i was already charged and they refused. Very unethical. I disputed the charge with my cc company and its currently under investigation. If you read old reviews, they are known to steal from their customers!

Ive submitted a complaint with the better busines bureau. This spa does not need to be...

So happy I discovered The Spa Central Coast (thanks to user reviews on Google). It is a very special place. It's not just your typical salon where you get a facial or a massage. It's like you enter another realm - a calm, happy, beautiful place, where you leave your worries at the door. I booked a Signature Facial (which is a bit of a misnomer because it's technically a full body massage as well as a facial) with Kitty, the lovely owner. My husband had a full body massage/sea salt scrub combo in another room. We were offered a 15 min complimentary foot soak in the meditation room prior to our treatments, and of course we said yes! Sitting there in our comfy bathrobes was so relaxing. My husband and I both loved the whole experience - it was as much physically as it was spiritually rejuvenating. Also, every person working here is super nice. We came back 2 weeks later for an infrared treatment (I had never even heard about such procedure prior to coming here) and it was really nice. This is a place where people truly care, you feel it in every detail (like the hand-picked (by owner) pebbles in the foot soak bowl). This review is way too long now, but I just loved this Spa and wanted to...

My mom and I went in today for a spa day to celebrate her birthday. It was the most amazing spa package we have ever received. My mom got massaged by Shyla. My mom has a lot of health considerations and said Shyla did a great job working around her considerations. She said it was one of the best massages she has ever had, and my mom is a high maintenance kind-of-chick! I had a massage by Kitty. WOW-she was phenomenal. I have been to eight different massage therapists till I found the gal I have been going to for the past three years. I have not seen anyone but her until I went into The Spa Central Coast with Kitty...I did not think anyone could compare to the gal I found...but wow! She is very very talented. Her knowledge of the anatomy and my body was wonderful, and she is great if you want deep tissue. Her various techniques and application of products was also appreciated. One of the best massages EVER! In the package we also had a foot treatment, facial, and infrared sauna treatment. The infrared sauna treatment was definitely a must-try. Loved The Spa Central Coast-I will be back without a doubt! I can not think of any complaints or room for improvement. The ambiance is...