We were on a road trip to Napa and decided to stop in Paso Robles—and wow, are we glad we did! After reading tons of reviews, I came across Hotel Cheval, and it turned out to be an absolute gem. This gorgeous boutique property exceeded our expectations in every way.
The hotel is intimate and beautifully designed, with rooms arranged around a serene central courtyard. It’s just a short walk to Paso Robles Square, where you’ll find great restaurants and wine tasting rooms—super convenient and fun to explore.
We upgraded to a Luxury Room and stayed in the Lexington on the second floor. Waiting for us was a chilled bottle of champagne and a thoughtful birthday card for my husband—such a sweet touch! While our room faced Pine Street and didn’t offer much of a view, and we did hear some street noise (cars, motorcycles, and even Amtrak as it rolled by), the room itself was spacious, beautifully appointed, and had a cozy fireplace and a huge bathroom. The bed was incredibly comfortable—perfect for naps and deep sleep!
Service was impeccable. We requested extra pillows and a fan (for white noise), and they magically appeared while we were at dinner. Every staff interaction was warm, helpful, and genuine.
The courtyard is a standout feature, with lots of comfy seating, fireplaces, and peaceful fountains. And don’t miss the S’mores Concierge in the evening! There’s even a fun S’mores menu—we definitely overindulged, but it was worth it. We sipped cocktails from the Pony Club, which is reserved just for hotel guests—a very nice, private perk.
Breakfast is included and served at the Pony Club. There were plenty of delicious options and you can sit indoors or outside depending on your mood.
Hotel Cheval is a special, relaxing, and charming place—the kind of spot you immediately want to tell all your friends about. We already have, and we can’t wait...
Read moreWe were on a road trip to Napa and decided to stop in Paso Robles—and wow, are we glad we did! After reading tons of reviews, I came across Hotel Cheval, and it turned out to be an absolute gem. This gorgeous boutique property exceeded our expectations in every way.||The hotel is intimate and beautifully designed, with rooms arranged around a serene central courtyard. It’s just a short walk to Paso Robles Square, where you’ll find great restaurants and wine tasting rooms—super convenient and fun to explore.||We upgraded to a Luxury Room and stayed in the Lexington on the second floor. Waiting for us was a chilled bottle of champagne and a thoughtful birthday card for my husband—such a sweet touch! While our room faced Pine Street and didn’t offer much of a view, and we did hear some street noise (cars, motorcycles, and even Amtrak as it rolled by), the room itself was spacious, beautifully appointed, and had a cozy fireplace and a huge bathroom. The bed was incredibly comfortable—perfect for naps and deep sleep!||Service was impeccable. We requested extra pillows and a fan (for white noise), and they magically appeared while we were at dinner. Every staff interaction was warm, helpful, and genuine.||The courtyard is a standout feature, with lots of comfy seating, fireplaces, and peaceful fountains. And don’t miss the S’mores Concierge in the evening! There’s even a fun S’mores menu—we definitely overindulged, but it was worth it. We sipped cocktails from the Pony Club, which is reserved just for hotel guests—a very nice, private perk.||Breakfast is included and served at the Pony Club. There were plenty of delicious options and you can sit indoors or outside depending on your mood.||Hotel Cheval is a special, relaxing, and charming place—the kind of spot you immediately want to tell all your friends about. We already have, and we can’t wait...
Read moreWe stayed at Hotel Cheval this past weekend. Leading up to the trip, we had heard nothing but high praise, which set our expectations. Furthermore, particularly given the extraordinary cost per night, we were expecting a flawless stay.
However, our expectations were not the reality. From the moment walking into reception, the receptionist was not warm and did not make us feel welcome. When we arrived a couple hours before our room was ready, she did not offer us water or provide assurances that our room would be ready as soon as possible. Rather, she simply dismissed us, not even asking for our cell phone numbers so we could be contacted when our room was ready.
Once we received our room, the hotel placed us in a handicap room without any warning. Accordingly, the bathroom was equipped with handicap fixtures. Had we known, we would have requested a different room, particularly since we booked numerous months out.
Next, the subpar breakfast. For a hotel that claims to have the calibre of the Hotel Cheval, breakfast was lackluster. All food is prepared off site and is lukewarm once served. Additionally, the hotel website prides itself on an elaborate coffee service, but we found ourselves waiting 40 minutes for cappuccinos that were 90% milk. The staff was inattentive, which forced us to get up and go find them when we needed something.
Generally, the hotel did not have the aura that one expects for paying nearly $700 a night for a basic room in Paso Robles. There were not the occasional check ins from staff or the warm greetings that are staples of luxury accommodations. To say we were not impressed would be an...
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