Live Nation — Local services in Phoenix

ABSOLUTELY HORRIBLE SITE!!!! SO MAD AND SAD about how they screwed me over and refuse to do anything for me. I was on there the minute tickets went on sale for a concert I have been looking forward to for months and the website wouldn't let me buy tickets, instead when I clicked buy tickets it would take me to there advertisement for a citi credit card. I tried numerous times with the same thing happening, eventually I called customer service and I had a nice guy who kindly redirected me to the supervisor, all I wanted was the tickets for the pit section I was trying to get into but their site failed me. After 5 different reconnections of "supervisors" telling me they can't do anything the tickets are sold out one finally told me they would contact the concert promoter and ask for them to release any extra tickets for me and it would take 3-5 business days to here a response. within 5hours I had a call back from the website saying the concert promoter does not have any tickets left for the pit. I was beyond furious at this point. this website failed to let me buy the tickets I wanted and then "couldn't" do anything to get me those tickets. the best they could do was the farthest section away....That's not what I want, I want the ones I tried to buy from their site but it decided to give me advertisement instead of tickets. There is no way the concert promoter has absolutely no tickets left. This is the websites fault and the website should be accommodating to their paying customers that they let down. I will never use this site again and I am absolutely mortified at their horrible customer service. They can easily get these tickets for me and they refuse to do anything about it except let down their customer and apologize. Apologies don't get me in the pit of the concert I have been waiting...

Absolutely horrible experience. We bought Chris Stapleton tickets 2yrs ago, show gets canceled cause of Covid, randomly get hard copy tickets sent to us two nights before the event, drive from Coolidge az to be told we need a vaccine card or get tested on site and they’re charging people $40 a head for a free test! Just a disappointment to see someone try to capitalize off of a pandemic and not even give us our refund back! We ended up just giving our tickets to two girls that lost their emailed tickets and that was probably the best part of the night to at least see someone get into the venue. This wasn’t about keeping people safe for this money pit, it was only about $$ and that’s...

Why is there still no season lawn passes? Last year we never got the option and every time I email asking about it I keep getting told next month next month next month. After getting into June I gave up. I was hoping thar this year would be different based on the amount of shows that they had last year. Why not offer season lawn passes like you have been the last several years? Why do I have to keep emailing asking about these passes when they should be offered? When are they going...