Funny story because we went there with the intentions of only getting information and prices. Laura was very knowledgeable on explaining how the sleep number bed works. This bed targets all of your pressure points and adjust to your body as you sleep also their app keeps you fully informed with your heartbeats and how you slept throughout the night. My main problem is my lower back. In the screen it showed how red that area was. After Laura adjusted the bed to support my back fully where all the read areas where all of the sudden they where blue and purple which means that the bed has fully supported your back. It literally felt like laying on a cloud. I highly recommend this bed once you try a sleep number bed you will never go back to another mattress. You also get a pretty nice discount if you use me as a referral my name is...
Read moreI first purchased a Sleep Number bed 17 years ago. The 1st bed I purchased was Great. The material that The 2nd bed I purchased it very hot. Its terrible and I can't get sleep # to do the right thing. I recently purchased a vera cool padding trying to make my bed cooler. The cover for the padding had pink coloring on different spots. So I took it back to the Sanford Store and Laura a main salesperson made it right. I feel after dealing with sleep number for so many years they qualify controll has suffered tremendously. Only because of the salesperson Laura in Sanford would I try them again. The customer service on the phone is terrible. Make sure you get what you pay for they used to be a Super company and their very expensive. I have a bad back is why I went to them...
Read moreI had a terrific experience at this location. Roselan explained the various functions and options but was never pushy or focused on just selling. I didn't buy during my visit but said I'd like to think it through and I would call the following day to finalize - if I so decided. When I did call, Roselen was off but had ensured the details were prepared and her colleague was able to finalize everything in just a few minutes - zero repetition or wasted time. I don't believe that the call lasted more than 10 minutes total including financing (@ 0%.) This is my 2nd SN bed - great product and awesome staff. They know their products well and answer questions easily- I've had only positive 3xperiences from purchase...
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