The appointment was abruptly canceled on the same day, leaving me surprised and disappointed as there was no prior notice provided. Despite communicating my early arrival, there was no response or indication of potential cancellation. I took an Uber in the rain, arriving at the location over 15 minutes ahead of time, only to find myself waiting. Fortunately, her colleagues in the building were kind enough to inform me that she might be running late. It was disheartening to learn that her clients often experienced long waiting times ranging from 30 minutes to an hour.
This experience has raised significant concerns regarding her professionalism and work ethic. It is crucial to exercise caution when considering her services, as this incident reflects a lack of regard for client communication and...
Ā Ā Ā Read moreMy experience at brownstone was the best !!!!!!! Stephanie recommended the Raw hair that was the best choice Iāve ever made when it came to purchasing bundles of hair. I wish I wouldāve known about this much sooner. This hair is soft the texture is great the bundles are thick thereās no tangling thereās no shedding. I love this hair!!!!!! I waited a couple days to do this review because I wanted to see if the hair would change would it tangle thereās no problem with this hair. I will definitely be returning to Stephanie for the installation. I know this hair will last a very long time. Iām soooooo happy with my hair the installation is great I look...
Ā Ā Ā Read moreIāve been coming here for years but as of recently Iāve had a not so pleasant experience. She has a new system I believe. Well I gave her a deposit and set an appointment only to come from a hour away only to not get my hair done and no one to answer my calls and basically never got my deposit back either. Never even got any sort of explanation. All in all I have to just be out a deposit, wasted gas and never got an answer totally unacceptable after years of great experiences. I even thought maybe there was an emergency giving her the benefit of doubt. But itās been a month now so Iāll just chalk this up and will take my...
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