Sleep Inn Sea Tac Airport — Hotel in SeaTac

Dear Kayla Behm

I am writing to express my profound disappointment and distress regarding an incident that occurred at your establishment this morning, which ultimately led to my early departure from your hotel. I had been a guest at your hotel from February 24, 2025, to March 2, 2025, staying in room 302. Until today, my experience had been satisfactory, and I had actually planned to extend my stay until March 6, 2025, as I needed to remain in the area before my flight back to California. However, an extremely inappropriate interaction with one of your front desk staff members has forced me to change these plans.

This morning, between 7:30 and 8:00 AM, as I was descending the stairs to get coffee before using your gym facility, a female receptionist called me over to the reception desk. In the presence of two housekeeping staff members (one male and one female), she asked me, "Are you wearing underwear?" I was utterly shocked and humiliated by this question. Not only was it an invasion of my privacy, but it was asked in front of other staff members, who were visibly smirking at my discomfort. I was wearing standard athletic attire - yoga gym shorts and a long sweatshirt - typical gym clothing that would be appropriate in any fitness setting.

This interaction was deeply troubling on multiple levels:

It constituted sexual harassment, as the staff member was inappropriately focused on and commenting about my undergarments and private areas.

It created a hostile environment, with other staff members present and visibly amused by my discomfort and humiliation.

It implied that staff members had been looking at my private areas as I walked down the stairs, which is a severe violation of my privacy and dignity.

When I later approached the receptionist to address the situation, she showed no remorse and attempted to justify her behavior by claiming there was a "dress code" and that she had "worked in different hotels" where such inquiries were supposedly normal.

As a nurse investigator/inspector who travels frequently for work, I have stayed in countless hotels across the country, including major chains such as IHG and Best Western. Never once have I encountered staff who commented on my attire or asked intrusive questions about my undergarments. Hotels are my second home due to the nature of my work, and I have never filed a complaint against any establishment until now.

Your staff members Shelisa and Andrew can attest that I was not a demanding guest. I even declined regular room cleaning services as I was the sole occupant and spent most days out of the hotel. The lack of professionalism, respect, and basic human dignity shown to me by your staff is unacceptable. I felt sexually violated and objectified by their behavior. Even if they had concerns about my attire (which was entirely appropriate gym wear), there are professional and respectful ways to address dress code issues without humiliating guests or making sexually charged comments.

As a result of this incident, I have checked out of your hotel today, four days earlier than planned. I cannot comfortably stay in an environment where staff members feel entitled to scrutinize my private areas and publicly question my undergarments.

I expect, at minimum: A formal acknowledgment of this incident A sincere apology Confirmation of what disciplinary and training measures will be implemented to ensure no other guests experience similar harassment Compensation for the distress caused and the inconvenience of having to find alternative accommodation unexpectedly.

I trust you will take this matter with the seriousness it deserves. Sexual harassment and humiliation of guests should never be tolerated in any establishment.

Sincerely,...

Avoid this Sleep Inn at all costs when visiting the Seattle area, especially when visiting with your family. I had the worst experience staying here and the staff were rude and not helpful at all. When I first arrived I noticed that this inn was not the nicest and was pretty old, but initially didn’t care much because I just needed a place to sleep while visiting Seattle. The first night was okay, we were able to check in and catch some sleep before heading out to explore Seattle with the kids. The second night is where the nightmare began, literally. In the middle of the night I was awaken by a single beep of a smoke alarm as it does when it’s battery is running low, it just beeped once so I wasn’t to concerned at this point and was able to fall back asleep. Then it gets worse. In the morning around 10AM the smoke alarm goes on full blast as if there is smoke detected. There was absolutely no smoke in the room, we have kids, and it seems to be the result of the failing battery beep heard the night before. I alert the staff of what is going on, the alarm stopped on its own after a little while and they say they will have maintenance take a look. We go out for the day and when we return it is evident that someone had been in our room to check on the smoke alarm. The smoke alarm is no longer beeping and everything seems fine. That night at 1AM the failing battery beep returns once again! This time the beep repeats itself every 20 seconds, I could not sleep and the night is ruined. Around 2AM I can’t take it and finally go to the front desk to see if someone is there. There were people at the desk and I tell them what is going on and say they should move me to another room, as any stay who cares about their guests and customer service reputation would do. They say they are out of rooms and there’s nothing they could do. They tell me to push the hush button on the smoke alarm to stop the button and they will have maintenance check it in the morning. They seemed not understanding at all. In the morning we left for the day again and returned later in the afternoon to… you guessed it, a beeping smoke alarm! At this point I don’t even bother telling them and push the hush button, I have accepted that this stay is trash and they do not care about their guests. Lessened learned, I will never glance at this dump again. It seems like this is just a stop for senior citizens to sleep the night before heading to their Alaskan cruise ship and that’s how this place survives, they don’t care enough to leave their bad review. They should refund my money with how bad this stay was, but of course they won’t do that because they don’t value their reputation if they...

DON'T PARK HERE! Please Read: I am sharing a review from my brother-in-law, whose vehicle was stolen when recently paying to park here under the business name "Park Sleep Fly" operated by the Sleep Inn SeaTac management. HERE'S HIS STORY: "When we arrived back from our vacation and returned to the Sleep Inn in Seatac, we found my truck missing, I quickly went to the front desk to ask if it had been mistakenly towed. I knew they couldn't move it because I had the keys. The employee who also checked me in when we arrived and told me exactly were to park, because they were so full, had that look on the face of Oh No, its stolen. The employee said "yeah security was up in that area of the parking lot and saw a car pull up at 4am. He saw someone get out and get into my truck, and then both vehicles drove off. " However, nothing was said or done about this, so either this security is involved, incompetent, or both! I just shook my head and said, "Are you serious!" I had told my son when we parked, I wasn't feeling good about this being the only option they had left for us to park so I parked it in the most well-lit area and under two cameras thinking, Ok, this is safe...I should have listened to my gut. The whole thing is on security footage, which is good, but they wouldn't allow us to view it. The front desk guy immediately became apologetic and helpful; He called 911 and tried to reach his manager. When she wasn't available, he said, "I'm going straight to the top and will get the owner down here to help you. I said, "Yes, that's probably a good idea!" It was getting late by now, and we were tired and couldn't get home. He said he could only offer a discount on the only available room they had. He said he wasn't able to comp rooms or offer refunds, but the owner could. When the owner arrived, she was caught up to speed on the situation, and immediately said "I cannot offer you a refund for your Park and Fly and I have one room between the two hotels I own, but it will be at our regular nightly rate." She then follows up with (direct quote). "Why do you expect me to take a loss for something that is not my problem!" My son and my wife both heard this. The owner kept telling me, "I'm not going to lose money tonight for something that is not my problem!" At that point, I said I'm done talking to you! Her response was, "Why'd I even have to come down here!" By this time, it's after 10pm. My wife was able to find us another hotel for the evening while I dealt with King County Sheriff! Please share with your friends and do not stay or leave a vehicle at Sleep...