SecureSpace Self Storage SeaTac — Local services in SeaTac

UPDATE: These guys aren't even BBB accredited!!!

9/17 ...and the joke continues....this place is unbelieveable!! I received a call a few days ago assuring me that the back elevator was fully functional thru 10pm. So NOT the case!! I loaded 2 carts and had another large heavy tote on wheels. I dragged all three to the back elevator only to discover THE ELEVATORS STILL DO NOT WORK! I WAS LIVID!! So many people are affected by this company's inadequacy!! The person who has to let me in to remove my things, the people who have immediate plans for this space and the workers who are waiting to start work on this space. SECURESPACE HAS CAUSED US ALL SO MUCH UNDUE WASTED TIME, STRESS AND UNEXPECTED FINANCIAL COSTS!!! SECURESPACE OFFERS NO RECOURSE OR RESTITUTION WHATSOEVER!! THEIR ATTITUDE IS 'TOUGH LUCK'!! I'm reporting them to BBB, terminating my association with them and demanding every penny of my money back!! I'm done! If I could rate them less than 1 star, I would!!

THIS PLACE IS A JOKE!!!! Yesterday I was told all elevator issues were resolved. So I'm here tonight. My van even fuller than before and guess what??? Elevator won't go to my floor AGAIN. Another colossal waste of my time, effort and gas! Plus I now have to unload AGAIN at home to make room for my work items for tomorrow. And the so called security??? More on that another time. Also, no lighting at night in the loading area at all! I can see the lights up there. But not one of them is on!

This place sucks (Seatac on 204th)!!! I rented a unit on Aug 24. To this day Sept 4 Ive not been able to put anything in the unit due to elevator issues. Spoke with a trainee a few days ago. She was very kind and sympathetic to my wasted time and that I couldn't get done what I urgently needed to. Spoke with Jasmin yesterday. Shes great when she's taking ur money for a unit. But when there's a problem, cold as ice. Does not care in the least that her customer is inconvenienced and feels they're being treated unfairly. They won't do anything for my lost time, gas or the fact that I'm paying for an empty unit I have no access too. She offered nothing. Not even to discuss with her manager or have them give me a call. I deserve to be at least compensated for the days of not having access to my unit that Ive not been able to even begin using. At the...

Such a pleasant experience, Jasmin was extremely professional and friendly. The property is well thought out and secure. Definitely feel safe having my storage there as well as...

Jasmin was great....