Hotel Old Bukhara Boutique — Hotel in Bukhara City

Unfortunately, we had a very unpleasant experience at this guest house. After the first night we requested to a change of room, and when showing us other alternatives the manager suddenly turned sour when we discussed which room we should accept. He came up with all sorts of arguments that these rooms were not suitable and put forward an option to change to another hotel. His attitude was very aggressive, and we felt we had no choice other than to comply just to get a peace of mind. The hotel he found for us was a much smaller room and of a cheaper hotel with a lower standard, so he obviously pocketed the difference himself.

When we reported the incident to booking.com from where had made the booking, his response was not apologetic at all, claiming that we had been food poisoned and that he had helped us in a difficult situation. All bullshit.

To top it off, he asked us not to write anything negative in...

As you enter the courtyard you are taken aback by the contrast between the streets outside and the quietness of its inner sanctuary. The room was clean, space to put your clothes away and the bathroom had a good shower. On our journey of Uzbekistan this accommodation has the most comfortable beds allowing for some great sleeps. Breakfast was inside the house in a large room where we had crepes, eggs and cakes. Walking away from the courtyard as we head towards old Bukhara and the market place, you get a feel of what it is like to live in the town: undulating pavements, dusty old roads with people going about their everyday lives in order to make a living. As we pass the last house we enter what can only be described as going back into the past. The old style buildings, the market stalls selling goods and the unmistakeable feel of past combined with present makes this journey something...

Simple and clean - Great location - Good restaurant recommendations

Staff unfriendly and often absent.

-When we needed someone, we would have to search the premises to find anyone.

Got into persistent arguments with my wife. Rude.

Cash only. Called me a "liar" after they said "no credit cards" and walked me to an ATM, which did not work. Finding an ATM in that area that could provide enough money was difficult. Most were broken or out of cash. Couldn’t find ATM that could give full amount. Needed two trips. Much of the time we were in town we were looking for an ATM.

Water was shut off at night. Two of my kids got food poisoning and we needed the water turned on. The guy seemed irritated that we woke him up.

Shower was cold and low pressure. Sometimes this was changed but it was unpredictable.

Had to make our own beds on arrival. Maid service was only...