I PROMISE YOU, YOU DONT WANT TO BOOK HERE Complete SCAM/FALSE ADVERTISEMENT, nothing like the pictures extremely dirty & not kept up. Look at photos ROOM 201 DISGUSTING we walked in and immediately checked out THEY DID NOT REFUND US OUR MONEY.
WATCH VIDEO door does not secure
We checked in at Planet Saigon Hotel but the moved us to planet homestay their “other hotel” not even the hotel we booked because our original room was “having problems”
They gave us room 201 in their home stay a couple store fronts down, there is no lobby the store front is a nail salon.
We were “upgraded” because our original room was having problems.
201 the door does not secure. You can lock it but the door does not full close. You could push in from the outside and the door would open.
The lobby, room smelled of humidity/mold, the shower door was dirty and the A/C was as well. You could see inside the a/c because the vent was broken.
The mattress was rock hard & over all it just felt very nasty.
We’ve been budget traveling south east Asia 3 months now and I have yet to see a place as bad as this and that includes hostels in Ha Giang.
The area was good because you were close to the action, but the alley they were located in seemed kind of sketchy.
I have never felt the need to leave a review when I didn’t enjoy services, a hotel, etc. all of my reviews are usually honest and 5 stars but I had to inform everyone so no one else gets scammed
There are only 63 reviews including mine it’s obvious the 5 star reviews are employees and friends of the owner.
Hope this helps, The Hengs...
Read moreI had an unpleasant experience due to the room assignment. The most distressing issue was the heavy mold in the bathroom of the Jasmine Hotel. When I reported this, they advised me to move to a room in the neighboring hotel, Planet Saigon Hotel, which apparently has the same owner. The female receptionist at the Planet Saigon Hotel dismissed my concerns, attributing my headache to my sensitivity and stating that no one had previously complained. She insisted I stay in the original room with the mold-filled bathroom. Ultimately, I had to pay extra to move from the Jasmine Hotel to the Planet Saigon Hotel, although I am the person who suffered the awful situation and it was not my fault. The female receptionist, while transferring me to the Planet Saigon Hotel, did not show much respect or offer apologies for the situation. Feeling disappointed and disrespected, I decided to leave the hotel, switching to another hotel in the area the...
Read moreReally recommend staying here for your trip to HCM city. It’s a great location, really close to the centre right next to walking street but nestled away down a quiet road. Some of the main landmarks of the city e.g. the post office are around 15 mins walk away so super easy to get around the city. The rooms are spacious and the beds are comfy. The best part of our stay were the lovely staff, especially Taii who went above and beyond to ensure we had the best trip by providing us with many recommendations and helping us with anything we needed during our stay at the hotel. So lovely to have a friendly face when you’re visiting a new country, he made our visit...
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