Number One Dixon Shopping Centre — Local services in Sydney

I really can't comment on the overall shopping centre experience however, I got stuck in an elevator (lift number 5) in your shopping centre (whatever, those things can happen). However, what was bad was the customer service. If I could negatively score that experience I would. We interacted with the customer service rep who tried to reassure us and informed of the estimate times. However being stuck in a "small" lift that is enclosed with about 10 other people your customer reps could have been more reassuring. For example, constantly saying you are safe did not make anyone feel a sense of measurement. However, they had no control of the situation, the mechanic was a fair bit away.

The worst part about the experience is that the mechanic as soon we got out after being stuck in an elevator for 30 minutes had the audacity to blame it on us. There were about 11-12 people in the lift. He's answer to what happened, "there should have been less of you in there". Mind you the lift say maximum number of people is 17. However, after a very distressful 30 minutes to try and blame the customers was a low blow.

That experience has tainted my view of your shopping centre, hopefully you can review how you engage your third party suppliers. E.g. the Elevator company and their...

The inside is a shell of a mall, but has a few hidden gems! Firstly, it has the most reliable toilet if you need one when you're on Dixon St. Go inside, down the escalator and it's at the back (directly under Yummy Noodle).

Second, go inside and look up and you'll see a remnant of the Sydney Monorail! Wild times.

The outside has some of the best food places in Haymarket: Kwafood Skewers, Yummy Noodle and Biang Biang. But as they're accessible from the street, I don't really consider them part of the building.

The center as a...

While they do have a good selection of meat cuts, there is really not a lot to choose from. The ready-made foods are unique though, which give it a leg up on my other fav. KBBQ

Having a choice between brightly lit booths (for family) and dimly lit benches (for dates) is pretty cool.

With the food and KPOP blasting in the background, this KBBQ makes for an interesting experience the first time. However, I feel once is...