I am a local guide in the area and run my own tours with my wife in the area. I have been bringing people to this store for over 4 years. Recently, since the changing of new ownership (Phillip was the sweetest man - thanking us every time we brought people to his store and even sometimes giving us gifts as a thank you - classic generous French customs), and the recent ownership is what very different. We have tolerated it until now. Today, a new older server was working in store and took it upon herself to kick the potential customers out really disrupting our tour and making us question whether we bring people to the store again. Cecile - this new person you have on your staff I would encourage you to consider whether you want them to continue with your team if you are indeed the manager as I have been told on many occasions by...
Read moreAfter visiting another location and buying several treats, all delicious, we realized we somehow managed to purchase the "wrong box." We learned at this store that where the ribbion is tied or the color of ribbon on the box indicated the contents. Please double-check your box to ensure you have the correct contents to avoid disappointment later. With multiple locations around the city, we were able to visit this store and purchase the box we originally wanted. The service here is absolutely amazing! All of the items we have tried are...
Read moreI came across this store by accident, the pralines are very good and the female staff on site was very friendly and approachable. Nice gift boxes and wrapping, she even individually wrapped in the store logo paper whatever was meant as present and gave me extra bags for gifting without me even asking. Definitely outstanding customer service here but hard competition from the many outstanding...
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