ZARA — Local services in Bari

Zara store in Via sparano Bari. I am sorry to say this but you need to change completely every single member of the staff. Rude, pretentious, non helpful with clients.I saw with my own eyes a new employee being abused verbally and psychologically by a manager in front of clients at the cash register! I felt so bad for the new employee! I was appalled!! We do not have these kind of disgusting vibes in the US. Everybody in that store deserves to be fired!!! And please remind to all of them: you work retail! You are not God. You make 20K a year! Come down all of you from you pedestal! This has affected so deeply the feedback I have about Zara quality and philosophy. I am sorry but if you have staff like that you do not...

Would give zero star if it's available. VERY RUDE security guard/staff at the entrance. He checked our bags as something has triggered the security alarm as we walked out, okay that's fair it's part of his job. But he didn't apologise at all after realising it's a false alarm. I'm so glad I didn't make any purchases from this store, would have returned it after this worse experience. Dear Zara, please invest more on staff training (teach them basic manners please) and get a better anti-theft system. As a multi billion dollar global brand, I'm pretty sure you could...

Atrocious store and the worst customer service I’ve ever encountered. I have never dealt with such an especially rude salesperson . First she slams down my receipt and change and then grunts with indignation when I return to change an item. I unfortunately dropped my receipt and decided to change trousers within 30 mins of my visit. Went to same lady and the lack of compassion or plain human decency is immediately apparent. A robot would have better people skills. This “lady” is an embarrassment for zara and has been the only bad egg I’ve...