HAIR SALON M 渋谷店 — Local services in Tokyo

I feel that I was treated unfairly as a tourist. I was told the service would cost 5,500 yen for me, while the same service is priced at 3,500 yen for local customers — a 2,000 yen difference — simply because communication would need to be done over the phone. I genuinely don’t believe this justifies such a price increase, especially when the conversation would likely take less than five minutes.

The same service should come with the same price, regardless of whether the customer is a local or a tourist. This kind of pricing feels discriminatory and unwelcoming.

At other salons I’ve visited in Japan, there has never been a price difference based on nationality or language. For this reason, I would strongly discourage tourists from visiting this salon, as it appears they charge a separate, significantly higher price...

Yuya at Salon M was very kind and patient as we navigated the language barrier. It was my mistake to not book a longer service time to achieve what I wanted, but he was helpful and explained what I needed to book next time to get the look I wanted. Though I was unable to return during my time in Tokyo, I would gladly come back next time I visit :) I still walked out happy with a nice color and cut and...

Everyone here was incredibly sweet and accommodating! They were able to squeeze my mom in right away for a walk-in appointment and also get a haircut and wash done fast enough for us to make a dinner reservation. My mom’s haircut turned out great as well and she’s very happy with it. Highly...