Marimekko -Tax free- — Local services in Tokyo

I am writing to express my disappointment regarding my recent experience at this Marimekko store today.

During my visit, I interacted with one of your sales assistant, a blonde hair lady at the paying counter. Unfortunately, I found her attitude to be quite unprofessional—she was moody, unapproachable, and did not seem willing to assist customers, especially foreigners like me. When I asked for help, her responses were curt, and she appeared uninterested in providing any support. This made my shopping experience unpleasant and unwelcoming.

I decided to buy that product I like online instead of buying from her.

I appreciate Marimekko’s reputation for quality and design, and I believe that customer service should reflect the same standard. I hope this matter can be addressed to ensure a more positive experience for...

The old woman staff at the basement is really unfriendly and obnoxious. I don't know why she's working at a shop as customer service if she doesn't like people.

Asked if i could take a photo of the pouches cause i wanted to ask my friend if she wants me to get one for her. The old woman answered yes but added with an unpleasant tone the shop is going to close in 5 minutes.. Like, huh?

And the shop charged me for God knows what for ¥88. A friend said it says "handling fee". What is "handling fee"?? It's not like i used my credit card, i paid cash.. I feel cheated and i am not happy.

Really really bad customer service. No wonder there was hardly...

A must visit for textile and pattern lover! visited the store on weekday night, it was not crowded and enjoyable to browse through.

They have 3 floors. 2F kids and women’s clothing (some were at sale for 30% off but limited), seating area with their book! 1F bags, umbrellas and bits of interior and jacket B1 fabric, interior (plates and mugs) and aprons, towels

If you sew or want to make your own clothing, they sell their fabric per 10cm (if I am not...