Palace Skateboards Tokyo — Local services in Tokyo

Employees were very helpful and spoke great English. However, I asked to try on the palace Uggs that they had in my size. When I had them on my feet and said I will buy them, the woman helping me was told that they were reserved and could not be sold. I thought this was very weird because I have never heard of anyone being able to reserve anything at palace stores. I then asked if I would be able to reserve items for an upcoming drop. The manager told me that they do not do that. I asked why the Uggs that I had just tried on were reserved and was met with a blank stare from the manager. I understand there was a language barrier between myself and the manager however, the employee helping me and my brother who lives in Japan both spoke English and Japanese. This was a very disappointing experience and not what I expected from palace as I have never been able to...

Went in today to do some shopping. The staff have to be there worst out of all the stores we have been to so far in Tokyo. Disinterested and too cool for school. They need to relax. You’re a skateboard company. And you’re not supreme or bape. Not yet at least. The store had zero customers, yet there was not even one smile out of the 6 staff that were there. They were almost surprised I bought a couple of items. None of them look like they skate either. Time for head office to get some proper staff. I’ve been to the London store a few times and even the crew...

The Nike X Palace collab released on a Friday. I went there on Sunday before opening at 12pm and there was already a line. The staff managed the crowd well, but i could tell the were all stressed out. Most of the stuff had already sold out but i managed to pick up a couple of tees. Overall i think it’s a cool streetwear skate brand and the store is nice and the staff, all things considered, are friendly too. Just don’t expect the usual Japanese omotenashi and...