Stussy — Local services in Tokyo

I recently visited the shop and had a disappointing experience. There were four staff members present, but two were engaged in a conversation that seemed more important than assisting customers, one male staff member even yawned behind me, which was quite off-putting. When I went to check out, he asked if the item I wanted to buy was new. Honestly, how would I know? I don't work there! It felt like he was taken aback when I spoke English, which was surprising. I've encountered attitudes like this in similar shops before, but this experience really stood out as negative. I genuinely wanted to buy something and love the brand, but the lack of helpfulness from the staff made it...

The staff should explain the purchasing process to all customers especially, newcomers. It was our first time visiting a Stussy store, and the staff took the T-shirt and sweater out of our hands without explaining that they simply going to fold them and place them on the checkout desk for us. Very good service, but almost ruined by a lack of...

The foreign employees are very condescending and stuck up. I get that they’re there for people who prefer communicating in English, but honestly no one wants to purchase something when that’s how they make their customers feel, no matter how great the products are. Serious attitude problem. I’d rather opt for a store that has more local...