BEAMS MEN SHIBUYA — Local services in Tokyo

An attendant on floor two, after I had already payed, suggested that I needed to scan the QR code on my receipt.

He made it sound like a necessary step, which is why I initially thought that something went wrong with my order or payment. As it turned out, the code just led me to an evaluation form that I would need to fill out. In an unexpectedly forward way, the attendant then proceeded to click through the form on my phone (!) and gave himself all 5 stars and perfect scores, lol

Since the form had 20 or so items and was like 9 pages long, this was a rather awkward situation and as I understood mid-way what was happening, I didn't want to make a scene and rip my phone out of his hand. Back home in Germany, I would have protested or complained to the manager, but I did not want to cause trouble for anyone here in Japan.

Very wierd behaviour though, all things considered... Definately soured my otherwise great experience with Beams, which is why I decided to...

Visited here today and found a T-shirt and sweatshirt I wanted to buy, and went to try to them on just to confirm they were a good fit. A sales assistant (didn’t catch his name, he had red/pink hair) with a really bad attitude bluntly told me I couldn’t try on the T shirt and he gave no reason why. He brought me to a changing room, and handed me the sweatshirt in a really antagonistic way. I tried on the sweatshirt but because I was treated so badly I decided to leave and not buy anything. I’ve honestly never been treated worse in a store in...

Do not recommend this branch. The salespersons suck - Super BAD attitude! I paid at the cashier and he asked me to check the product. Supposed the salesperson would help to unbox and show me the product. He didn’t, but rushed me to pay. Then he asked me for the passport for tax free procedure. When completed, he just THREW my passport on the desk without saying a word. He even forgot to give me the receipt, but stared at me and my husband implying why we were still here. He’s the worst salesperson I...