Beacon Mart One Utama Shopping Mall (New Wing) — Local services in Petaling Jaya

Beacon products are good, and this shop is in a good location, but I find the setup in this store a bit of a mess. I've been here twice, and both times have had difficulty communicating with the 3 men working here who seem to prefer or are only able to converse in Chinese. I don't know if Beacon did some market survey that told them the market in 1-Utama is predominantly Chinese-speaking, in which case I guess I'm shoppin in the wrong mall. The staff are also not very polite, and will suddenly cut-off a conversation halfway with you to go attend to another customer. Maybe I don't look like the type of customer that is going to spend as much as another customer, so they rather go focus on the other customer. Both times I visited, the staff had left stock on the floor, making it even more challenging to walk around the already crowded and cluttered store. One time, the stock of frozen chicken that was left in a shopping basket on the floor was melting and water was leaking on to the floor. The other time, when we wanted to buy chicken from the freezer, we noted the freezer didn't seem to be cold and the chicken inside was almost defrosted. Overall, I find it really surprising that Beacon isn't putting a better effort into ensuring better staffing and organisation at this outlet in such a...

Truly disappointed on the service which provided by this outlet! There’s a Chinese cashier being so cheapskate and not willing to provide plastic bag for my purchase. I bought frozen cod fish and other dry item. During making payment time, this guy didn’t plan to give me plastic bag, he just asked do I need one???? Hello??? I bought frozen stuff, of course I need one but due to his unwillingness to give the plastic , so I didn’t take. But it really gave a super bad impression!!! I’ve been to outlet at manjalara, Kota Damansara, Ss2, atria mall, none of the outlets behaving so cheapskate like this. Besides, I brought my neighbor to there, she is so new to beacon mart , so I introduced their chicken without hormone as well as their chicken essence to her. Then, I told the guy to give a mini cup of chicken essence to my neighbor to try, then he gave 1 to my neighbor but never gave to me even I was there. Well, it’s fine that I didn’t get the sample , but it really look bad on the shop and not being generous enough by doing so....

My family first choice. Highly recommended by friend. Feel safe for my family to consume Beaconmart chicken as it is free from anti biotic and hormone. Hughly recommend everyone who wants to live healthy Beacon Mart - Healthy Mart...