My husband bought me a $240 Cinnamon Projects incense burner set for Christmas (as a surprise), and I sadly bought one online at the recent Black Friday sale…he was gutted when he found I had bought it for myself and told me straight away. I had also just a $240 facial at this place where the steaming machine malfunctioned and they thought it appropriate to give me a tiny chocolate as compensation. I let the issue with the facial slide, and given that we had just spent close to $700 at this place, we thought these people would show some understanding about getting our money back for a double up on the gift…we were wrong. These people showed no sympathy at all. They were actually horrible. It’s like they refused to acknowledge a mistake was made, and we didn’t need two $240 incense burners. They refused our plea for a refund, and made us take a credit note which is really of no help at this time of the year. I went to The Tonic Room because I have had a lot of stress in my personal life - my mother had been on life support for the last 3 weeks and I just wanted some escapism. Yet going there has only bought me more stress. My husband was just trying to do something nice for me, and I was just trying to feel partially human again after one of the most horrible experiences of my life. This place acts all caring and zen, but our treatment shows they are nothing more than greedy and heartless. Thanks for my $240 voucher for Christmas Tonic Room....
Read moreI couldn’t be in safer more knowledgeable hands than those of Sarinah Hurford at The Tonic Room.
Sarinah took her time to not only examine my plethora of complications, but genuinely engage with me in a way that made me feel like I had finally found someone to trust with my and my family’s health and wellbeing.
Sarinah got back to me very promptly on the results of my blood tests, and had already carefully examined any possibly contradictions to any medication I was already on before she suggested supplements as well as diet and lifestyle tweaks I could use on my journey to wellbeing. I am so pleased on how thorough her care has been, Sarinah has always been to easy to contact for follow ups and is always there for or any questions or concerns that have cropped up along the way.
Not only is her naturopathy outstanding, but she does some killer massages too!
I have referred all my family and friends to her and could not recommend her...
Read moreI recently had the pleasure of visiting Tonic Room for a massage, and I was absolutely delighted with the experience. From the moment I walked in, the ambiance of the place set a calming and welcoming tone. But the highlight of my visit was the therapeutic, restorative massage I received from Natalie. Her expertise and gentle approach not only soothed my aching muscles but also rejuvenated my spirit. Natalie's attention to detail and her skill in massage therapy were truly impressive. I left feeling relaxed and revitalized. Highly recommend Tonic Room, and especially Natalie, for anyone in need of some self-care...
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