HIKOCO Takapuna — Local services in Devonport-Takapuna

Always an amazing experience going to Hikoco Takapuna branch, all the girls there are so lovely and welcoming! Highly recommend talking to Peshela when you're there; she really knows her stuff! Her passion for skincare truly shines through while she talks you through plenty of product options and recommendations and also how to adjust and adapt your routine for ANY skin goal or issue. Every time my boyfriend and I come in, we will wait for however long to speak to specifically her now, with her recommendations doing wonders for both of our skins over the past month or so. Every recommendation we've had from her have worked so immensely well thus, we have a lot of trust in our fav skincare baddie, Peshela. She even went as far as feeling and trying out my moisturiser I brought from home to help find something similar for me and it's honestly better than the one I'm finishing off at the moment. Her knowledge is so far and beyond and has results from herself and us to back it up. Could not recommend Peshela and the Takapuna...

Was very disappointed with my first visit to the new store. I came on Saturday morning during the opening weekend, there were around maybe 4 girls standing at the entrance to greet. they said hello but they were talking amongst themselves and one girl said that the job interview was really easy. Not a very good look. I was looking for a specific item for a while and was never approached if i needed any help. I eventually asked someone and was able to buy my item. However, i only found out afterwards that they were running a promo during the opening weekend that if I spent a certain amount that I would get a freebie. There were 4 girls at the entrance, it would have been nice if at least one person could have promoted their deal especially considering if was the grand opening weekend. This could have boosted the store’s sales but instead I was met with little to no customer service. I am in the north shore so this location is really convenient but I would rather continue going to the...

I’ve visited the Takapuna store a few times recently while exploring Korean skincare, and I have to say — if you get the chance, ask for Peshela. On both visits where she was working, she greeted me with genuine warmth, offered really thoughtful advice, and helped me navigate the product range without ever making it feel rushed or pushy. In a beautiful store where all the boxes and bottles start looking the same, Peshela replaced some of the ‘trending products’ on my want list with ones that will really get the best results for my skin.

Her product knowledge really stood out — when I mentioned that I take probiotics, she immediately recommended how to incorporate them into my skincare, along with tips on how to get the best results. It’s clear she cares about helping people, and it absolutely shows.

Peshela made the experience not just about buying skincare, but about feeling confident in what you’re choosing. I’ll be looking for her every time I visit, she’s a real asset...