Consulate-General of the People's Republic of China in Auckland — Local services in Maungakiekie-Tāmaki

Very poor service, especially quite limited parking service. Can't imagine how can we find a parking site, coz lots of parting lots there are Tow Away, meanwhile we have to get a printing out number for the queue in the lobby? without the number we can do nothing even we have make a reservation on the web....and always, there are a long queue of cars outside, which may bring so much troubles in the public parking lots. There is no any information to remind peoples the passport and visa page copies are required when we make online booking for changing a passport, always a long queue at the door for those copies, and all the copies service is charged 0.5NZD/page, if you don't have small money or coins that will be a big trouble coz they don't provide any change. So terrible...

Must give a thumb up for the recent experience. Just went to renew my passport, the queue is long as usual, parking spaces is not many. However i don't think the visa centers of other countries provide any car park (e.g. Japan, US and AU). After about 1/2 - 1 hour wait and normal submitting process. I got a little pink pick up note stated to pick up in 2 weeks. However from that night I started receiving emails from the centre to update my passport progress status. in 1 week time one email said Passport was ready to be picked up. I was a bit doubt whether it was true and went there to pick it up next day. It was there ready for me. 1 week faster than stated and keep me all the way informed. The renew cost is way much less than my dd's NZ passport. Happy to see the...

Website not always up to date and emails lack clear instructions. No one ever answers the phone. If you show up with the wrong documents or don't arrive "early enough" (because obviously lunch break starts from 11) they just tell you to come another day as if people have all the free time in the world and don't have to take leave to come here. Not all staff are friendly, some can be rather rude. The number of car parks is just impossible. During busy hours the guy from the company owning all the nearby tow-away parks patrols the area like a vulture, showing up the second you park in one of their spaces even just to sit there and wait for one of the consulate spaces to become available. Once inside there's...