Zenjo Martial Arts Supplies — Local services in Maungakiekie-Tāmaki

Followed wash instructions, yet the Adidas band gi shrunk significantly (around 30cm shorter pants) after first wash. So bit of a waste of money and time. EMAIL SENT TO SHANE IN RESPONSE TO HIS EMAIL 10 AUG 2021: Shane,

My review is simply to notify other parents!!

You said that there is nothing you can do. That generally would mean that case is closed!! And; now you are accusing me of being dishonest. Wow!! If you wanted to know about growth you should have asked. You simply said “Please also check that your child has not had a growth spurt, as it is almost 2 months since you purchased the uniform. I'm afraid in this instance I am not able to replace the uniform. “ Unknown person would be you at your store. We trusted you and followed your instructions as we are new to gi use. We believed it should be ironed. I also discussed this with our Karate teachers at SSKANZ and they said they also iron their gi when it is slightly damp and its always fine. Really should have purchased the gi from SSKANZ. I have measured the gi and the pants where most of the shrinkage, now measures 53.6 CM. You must know how long the pant should be for Adidas Karate Uniform K180E 2/150 . Is the shrinkage the 3% you quote in your email? You never asked for photos, you simply said “Please also check that your child has not had a growth spurt, as it is almost 2 months since you purchased the uniform. I'm afraid in this instance I am not able to replace the uniform. “ stop blaming your customer who trusted you. If you want to be helpful then you should have told me, send some photos and that you will see what can be done. Two months, and this is the first wash this gi has had. If it is an issue for Addidas as a faulty product (yes that happens) then it is your obligation to let them know and resolve matters for me.

I will be updating me review with the above points.

Kind regards

Anita Menzies Architectural Studies / LLB (University of Auckland) Enrolled Barrister &...

I always admire entrepreneurs who put themselves in front of their business on daily basis. Zenjo is one of the gems in the martial arts industry which provides high quality apparel for our club and many others. I visited this week and Shane, the owner, was there and gave me all the information needed. His store has a huge variety of quality items, with fast delivery and excellente customer service. Certainly will come back for...

Quality Service, Top Products, Ace Team!!!!!

Shane and the Team at Zenjo Martial Arts Supplies have got you sorted for all your Martial Arts needs.

They have gone above and beyond for me and know how to really look after a customer. If I could rate 10 stars I would easily do so.

I highly recommend Zenjo and will be refering them to many. Hit them up in store or online.

A Super Happy...