Cotton On — Local services in North Island

Appalling, I brought a gift card for an 18th birthday present, when they went to use it it said it was cancelled, no money was put into it, I went back to the store which took ages to sort out , money was meant to be refunded in 5-7 days , which still hasn't, the girls in store are so lovely, it's top management that make it hard to...

Was on a mission on a busy Saturday, the store was filled with people and yet the staff were absolutely awesome with helping me find what I needed. Thank you to the manager Abi and the lovely blonde lady I didn’t catch her name, that helped me get in and out quickly. Awesome...

Not impressed at all. Came in and all the staff were standing behind the counter just talking instead of helping. Very disappointed with their customer service!! Where was the manager? Not...