Suvenirnyy Dvor — Local services in Tverskoy District

Disgusting attitude to the customer! The order was sent 19 days after payment and never reached the destination was returned back. Staff including director does not respond to any e-mail. Calling to the store to find out what happened to the order, begins with clarifying the relationship and shouting "it is not my fault!" and "I will not return all the money to you!" ,"and what happens with your orders is not our business!" and attempts to find out something and shout down to a girl are not possible! She have a great experience of rudeness to her clients. After you transferred the money they don't care any more! Never order anything online at this store! Especially if you live outside of...

Impressive. I came in and said hello, the girl was chatting on the phone and didn’t pay attention to me at all. Another woman came in and was talking on the phone very loudly. They both work here and none of them even greeted me. The prices are incredibly high, a small Russian doll costs an insane amount – 1800₽. The choice is poor, everything is overpriced, the quality is lacking. I wish I had not spent my time here and just had gone to the...

Матрешка - сувенир,от этой конторы. Внутренняя часть изделий не обработаны,почти на всех отсутствие шлифовки дерева,мусор внутри изделия(остатки обработки -стружка и пыль).Дерево , с сучками или просто больное дерево , очень часто попадаются.Основание матрешки часто не плоское .имеет выпуклость,это факт неумелой работы на деревообрабатывающем станке фактически отсутствие навыков.На самом изделии нет достоверной информации о производителе. / Souvenir "Matryoshka" by this office. Often poor treatment of wood, no inner surface grinding. Remains of wood shavings and dust inside the product. Bad wood in many products. Be careful when choosing a lot of marriage. No information about...