Valentino's — Local services in Benidorm

The staff are friendly and approachable, and they speak relatively good English, which helps.

However, I bought a pair of swimming shorts as I forgot mine. At €20 you'd expect some element of quality. They fit ok, and they're nice and baggy. So the first time I wear them, diving into the pool, I hear the dreaded "rip." Yep, they ripped right on the crotch seam.

So I returned to the shop and simply couldn't believe the response. "Did you check the stitching was good before you bought them?" Needless to say, I don't go round checking every seam and stich when I buy clothes. They said, "What do you want me to do?" When I said it was obviously a manufacture fault, and I'd be happy with an exchange. The response was simply "not possible". Needless to say, we won't be...

Went in there to buy something that was 3,95. I am a tourist from EUROPE so I had my card with me, no cash. Lady at the counter started yapping spanish with her colleges while chewing gum, very uncomfortable.

Then she gave me a weird look and told me i needed to spend more money in order to be allowed to pay? I was confused at first since i wanted only the thing i put on the counter but the lady insisted and told me I had to buy more stuff or else I was not allowed to pay.

Becarefull when you enter the store! They look professional but they’re very overpriced and force you to buy more or else you won’t be allowed to buy the thing you...

avoid this shop. my partner bought jeans in this shop and after getting back to our hotel, she noticed they were faulty. she took them back a only to be treated like a crininal. the sales assistant and owner told us that she did not have to take them back but said she would do us a favour which angered us even more. the poor qaulity of the clothes and stinking attitude of the staff has made me feel the need to warn other...