I have purchased one of the Fetiche miniature sets through the website and it does not look like the photo they advertise. I think it is a scam that they advertise an article full of vibrant colours and what I receive are some transparent bottles. And to return it, it seems that you are the one to blame. I have sent photos three times and now, to top it off, they tell me that they want a photo of the damage... the damage is everything itself. On the other hand, they ask you if you want gift wrapping and that wrapping is two bags from the brand, one with a bow, yes, and the product you have bought, which is not cheap, precisely €180, wrapped in bubble wrap. They make great shoes with very pretty red soles and very expensive, but as far as other things are concerned, they could learn from...
Read moreI generally almost exclusively shop online, except for a few very special places like the Christian Louboutin store in Madrid. This place is another level. Diego and his team are not regular sales associates, their professionality, always welcoming attitude and incredible attention to the detail reach far beyond the standard luxury shopping experience. Diego himself knows everything about the shoes, like everything, he will explain you the unique story behind every pair, the particularities of the materials and additionally, his extensive knowledge of all the fragrances is nothing else than impressive. I have always loved the products but because of these special people I have fallen in love with the brand itself. Mr.Louboutin can be proud of having true...
Read moreI have been shopping with them for years and not once have I ever had a bad experience. Dacil is AMAZING and my usual go to with all things Louboutin. Her customer service is outstanding, but with that being said, when Dacil was unavailable, the entire staff has been nothing but perfect. Honestly, the service here is the best I've had at many Louboutin shops I've been to around the global. I enjoy shopping throughout Madrid, but I can, hands down say this store has the best staff. They are not rude, they do rush you, nor do they have a pretentious attitude either. If there isn't something in your size, they will find for you and have it shipped.
Shopping at luxury stores should be fun and exiting and the staff here make...
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