VRAI Madrid — Local services in Madrid

I had been searching for the perfect engagement ring for my girlfriend for years, but the prices in the Australian market were just too high. I was starting to feel like I would never find the right ring until I stumbled upon Ana, who works at VRAI in Madrid. From the moment I spoke with Ana, I knew she was going to be able to help me find the perfect ring for my girl.

In just a few hours, Ana helped me pick out the perfect engagement ring. She was patient, knowledgeable and went above and beyond to make sure I was satisfied with my purchase. Her customer service was truly top-notch, and I was blown away by her professionalism and dedication to making sure I found the perfect ring.

I am so grateful to Ana for all her help. Not only did she help me find the perfect ring, but she also made the entire process stress-free and enjoyable. I will definitely be back to buy more gifts for my girlfriend and I wouldn't hesitate to recommend Ana to anyone looking for jewelry.

Thank you, Ana, for making this experience so memorable and for helping me find the perfect engagement ring...

My husband and I were thinking of getting a new wedding ring for sometime now and I truly wanted to get my hands on a good quality lab grown diamond from VRAI. Their bot assisted customer care is super efficient and within minutes it gave me an appointment with one of their executives called Paris the following day. We connected on a video call and she then connected me to one of their executives in the Madrid showroom named Debbie. Debbie and I connected on a couple of video calls and she helped me pick the perfect solitaire. The entire purchasing experience was a breeze and my diamond arrived from the US well in time. I picked it up from the showroom during our Iberian vacation and had the pleasure of meeting Debbie in person. She felt like a long lost friend, the warmest soul ever. Coming to the diamond- tbh I love it a bit more than my current natural solitaire. It is STUNNING and I am obsessed. I can’t wait to shop again soon from Vrai. Huge thanks to Debbie and Paris- I wish them...

We were on vacation to Spain for 2 weeks and in Madrid for a few days. We were searching for a perfect engagement ring and had an appointment with Paola Maqueo. When we got to this location right away they provided us with a bottle water. Paola also made our experience really easy and she was very detailed in explaining all the questions we have. I was planning to purchase the engagement ring after our vacation however the ring was sold out when I got back from my vacation. Even though the original ring that we were looking for was sold out, Paola made sure to find me another alternative similar to the one we originally wanted. Overall, I was very happy with the experience. Paola provided exceptional service and would highly...