Somehow not too welcoming. We arrived on December 24 when the hotel was literally empty and got a standard room facing the wall for no apparent reason. Avoid room 212, guys. Next day a nice girl showed us 3 more rooms from which we picked one having more light; however none was really cozy. The hotel is not properly heated in winter, and the room had no coffee or tea to warm up otherwise. One morning there was an apparent smell of fried eggs coming from the ventilation. Luckily that happened only once. On the plus side, the design is very beautiful. The gym was fantastic, the breakfast was also nice but frankly too quirky for a standard traveler. Maybe the hotel can still consider expanding the buffet offer to more bread and croissants. The hotel is still new so we wish you good luck in...
Read moreStayed in room 4. Could not sleep because of an annoying low frequency sound that seem to come from the roof. Five minutes on then five minutes off.
Switched everything off including air conditioning, but no. The buzz continued.
Well, awake at least I could check email and news on my phone. No again. The signal from my provider did not reach that room. And yes, the hotel have WiFi but you need to be a trained engineer to figure out how that works. It not a standard network with just a login.
I checked in around midnight, so I did not bother the reception. Convinced that no handy man would be available at that hour. And I would leave 8 a.m. anyway.
Room nice, bed cozy but I will never stay there again. For 150 euro I will be...
Read moreHotel is out of the main centre so is quiet but still within walking distance of most attractions such as the Prado Museum or City centre. Room was quiet with a nice big bed that was not two samller ones pushed together thankfully. Decor is modern and pleasant with reasonable amount of wardrobe space and a room safe.||||Staff were pleasant but we didn't have much interaction apart from check in/out.||||The only real complaint is that the sink in bathroom was virtually unusable due to ridiculous tap arrangement. Access to the sink was restricted by an overly long and non-moving tap spout right over the centre, which meant it was impossible to wash your face without splashing water everywhere - a very...
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