Casino Taoro — Local services in Puerto de la Cruz

AVOID!! We went in casino first day (13.8.23) we arrived, partner was looking around and went to play on the roulette table, the old balded head man working tapped me on the shoulder 3 times & told me I wasn't allowed on my phone, asked me to show him my phone but I had nothing to show him as I wasn't doing anything on my phone. Gave me the death stare as I put my phone in my pocket. The man then told me to follow him back to the entrance and pointed at the smallest sign saying 'no phones' yet didn't bother saying anything when I walked in the door. Absolute joke!

My partner went in a few days later as had some euros left, was allowed to walk in without anyone saying anything to him. Partner put the money in the machine & was then asked for ID as it wss after midnight. My partner explained to the man he allowed him to walk in, watch him put money in and then ask for ID whereas he should have asked for ID before allowing him to enter! He then told the man he was playing the €15 he'd put in and the machine said €75, said he'd won €395 and he was paid out €79. Doesn't make any sense... Just very rude workers in there, miserable & they pretend they can't...

Staff ha went in did not have my vest on, now they could have said please but No two screaming and pointing, I then got my back up because my arm is in a sling. Vest on was about to walk out but sod it 10€ on machine dropped 205€ , they were gutted result walked out. Odd do not like seeing bare chest but let people lose money ? gambling dens across the globe. They pulled my review so I've had to edit it.had edit again see...

They didn't answer my phone calls, they didn't answer my several emails when I tried to ask about if they had any poker tournaments running. So I took 2 busses and waisted half a day just to travel at the casino just to find out that there is none. There is also a big sign outside the casino informing about poker. Yawn... There might be people here working but they...