Regalos Torres — Local services in Toledo

We visited this shop on our trip to Toledo, and it was our favorite store in all of Spain. We got gifts for friends, and decorations for our home. A few months later we wanted to get additional decorative plates. I tried Amazon and other websites, but couldn't find anything as good as what we had seen at Regalo Torres. So I called and we were able to order some plates over the phone. We worked with Fathi, who spoke English, and he was very helpful. The plates were shipped to us in California, and arrived in perfect condition because they were very well packed....

The suggestion is don't buy from this shop especially if you're after duty/tax return. We bought €170 worth of gift, with €30 tax included. when we asked for tax free paper work, the staff says they don't do this at the shop, it can be done at the airport, which turned out to be a total lie. We were not familiar with the process, only at the airport found out we needed the form from the shop! Also agree with other reviewers, staff are...

Don't buy knife or dagger here if travel by train, they do wrap it and give recite but you can only have it up to 72 hours then they'll throw it out at train station in Spain, I got through Toledo station and madrid station and they wrote it in a book and didnt say anything,but trying to leave Barcelona they threw it out cause it was after 72 hours, they don't...