Mia C'bon Taipei 101 Store — Local services in Taipei

Mixed Experience: Great Staff, But Frustrating Checkout Process

I recently visited a local supermarket that left me with mixed feelings. While the overall staff was friendly and helpful, the slow and inattentive cashiers made the checkout process a frustrating experience that overshadowed the positive aspects of my visit.

First and foremost, I must commend the supermarket's staff for their friendly and approachable demeanor. From the moment I entered the store, I was greeted with warm smiles and offers of assistance. The employees throughout the aisles were readily available to answer questions, provide recommendations, and ensure that customers found what they needed. Their knowledge and helpfulness made the shopping experience much more pleasant.

However, despite the positive interactions with the staff, the checkout process was a major letdown. The primary issue was the slow and inattentive cashiers, which resulted in long lines and increased frustration for customers. It seemed as though the cashiers were not adequately trained or lacked a sense of urgency, leading to a sluggish pace that significantly prolonged the checkout time.

The lack of attentiveness was also noticeable. Cashiers often failed to acknowledge customers waiting in line, appearing disengaged and uninterested in their work. This lack of focus resulted in errors in scanning items, further contributing to delays and causing unnecessary inconvenience.

The long lines and slow checkout process negatively impacted the overall shopping experience. What should have been a quick and efficient process turned into a drawn-out affair, leaving customers feeling frustrated and wasting precious time. The supermarket management should address this issue promptly by providing additional training to their cashiers, emphasizing the importance of attentiveness, speed, and accuracy during the checkout process.

It's essential to note that the rest of the supermarket's offerings were satisfactory. The store was clean, well-organized, and offered a wide variety of products. Additionally, the other staff members were attentive and helpful, making the overall experience more enjoyable.

In conclusion, this supermarket has a lot of potential. The friendly and helpful nature of the staff is commendable, and the store itself offers a pleasant shopping environment. However, the slow and inattentive cashiers significantly detract from the overall experience. Improving the efficiency and attentiveness during the checkout process would greatly enhance customer...

This particular branch has recently had a refurbishment, to brighten up the place, make it more appealing and freshen things up. Looks great. It's a shame they didn't freshen up the staffs' miserable attitude while they were at it! In a separate review of a different branch, I mentioned that while the store had a great selection of products - especially food from around the world - the staff were mostly unsmiling, cold and looked generally miserable. Well unfortunately, it's even worse in this, I assume, their flagship store, being that it's below Taipei 101.

I can understand if people are maybe a bit shy, especially around a westerner, like myself, but it really goes further than this. They literally look as if they've been to a funeral!

Putting that all aside, as serious as I deem it, the store itself is good, and now has a dedicated wine section, a large deli counter, and lots of other improvements that really make it good place for shopping for rarer, more international stuff.

So, if miserable staff don't bother you, it's the...

Ive been shopping here for 2 years , they have a lot of expat friendly items. The last few months ive noticed (2 separate events weeks apart) some of the steak and some of the yoghurt might not be temperature controlled the entire journey from port to shelf. Not sure if sitting out of refrigeration too long at the store or before it gets to the store but look carefully at meats/dairy before you buy it. Otherwise no problems and I reccomend shopping here. Its frustrating to get home and find something like this. Often not worth it to drive back to 101 and...