Pinkberry — Local services in Dubai

I was served by Joylain. I bought a large tub with toppings. I asked for a tester tub of 3 pieces of kiwis for my 6 month old baby. Joylain gave me a small cup with around 10 kiwis pieces, handed it to me and then said that’s 4 dirhams. I was taken aback as I feel she should have told me the price as soon as I asked. And really I feel she should not have charged me at all as I literally asked for 3 kiwi pieces for a child. There has to be some sort of leniency.

Updated review to response below: Hi, I am no longer in the UAE as I was visiting for holiday therefore can not call you but happy to exchange emails if you would like to drop that...

Just want to share my first time experience in Pinkberry Dubai branch as it was my first time to visit here. Food was well prepared and was delicious. I was assisted by staff named Ashish, he guided me on my ordering process as i was craving for yogurt but didn't know exactly what to order. He try to suggest toppings, give samples and all but then i just decided to try the watermelon lime one. Looking forward to try more of the items he suggested. Ambiance and store was clean and toppings on top of the table was organize and looks sanitary. I will definitely try to come back and recommend this...

Visited here last night, and couldn't leave Dubai without making my last stop here again to enjoy the yumminess of the pomegranate and strawberry flavor. And this experience was made even sweeter by the lovely Jeanie, goodness guide.. she helped me choose my yummy toppings and served with her sweet smile. Thank you Jeanie and Pinkberry for making me very happy once again after 14yrs of trying it for the very first time!! Jeanie definitely deserves the best coming to her from Pinkberry :) I rate all three:Food, service, atmosphere 5stars --- (it's not coming up...